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Operations Co-ordinator

4 months ago

Bournemouth, United Kingdom QuoStar Solutions Ltd Full time

**Job title**: Operations Co-ordinator

**Team**:Operations

**Reports to**: Business Services Manager

**Salary**: Up to £23k DOE

**Job Overview**

We are looking for a talented, driven and passionate Operations Co-ordinator to join our team. The role will be based in our Bournemouth head office. The successful applicant will provide a high standard of service to clients and our internal teams while supporting the Business Services Manager with the day-to-day running of the back-office and finance functions. The role would suit someone who has a creative flair, a keen eye for detail and enjoys getting involved in the finer points of the job.

**Key Responsibilities**
- Supporting the team with administration and general office management
- Being the first point of contact for visitors and clients at our office, ensuring the reception area and office is well presented
- Managing office supplies and placing orders
- Assisting with client quotations, conducting pricing research, placing orders with suppliers and coordinating shipments
- Researching and booking of travel and accommodation
- Liaise with external providers incl. managing contracts (i.e. renewals, insurance, etc.)
- Working on internal and external requests via our internal systems
- Answering client queries and coordinating responses
- Involvement with maintaining billing records and raising invoices
- Assisting with expense claims and help with other finance tasks as required
- Supporting with business improvement projects
- Processing orders and raising projects, working closely with the sales and procurement teams
- Promote and comply with Health & Safety policy and procedures
- Follow policies and procedures to comply with QuoStar's ISO20000 and ISO27001 accreditations
- Maintaining internal records and creating policies and procedures

**Essential experience, skills and qualifications**
- A minimum of 2 years’ experience in a similar role/environment
- GCSEs grade C and above, including Maths and English or equivalent
- Very good written and oral communication skills
- Organisational and problem solving skills
- Ability to multi-task, adapt to changes quickly and use initiative to deliver work

**Desirable experience, skills and qualifications**
- A-levels or equivalent
- Experience of working with Xero or similar systems

**This role is suitable for someone who**:

- Is confident, independent, structured, accurate and reliable - you are the anchor and first point of contact for both internal and external stakeholders
- Enjoys working in a fast-paced environment who wants to develop their career
- Has a can-do attitude, an eye for detail, is approachable and genuine
- Takes pride in consistently delivering excellent service, both internally and to our clients
- Constantly looks for improvement and efficiencies

**Job Types**: Full-time, Permanent

**Salary**: Up to £23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Private dental insurance
- Wellness programme
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person