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Head of Visitor Experience

4 months ago


Lancaster, United Kingdom The Dukes Playhouse Ltd Full time

We are looking for an exceptional individual to lead Front of House operations at The Dukes and to play a key role as part of the theatre’s Senior Management team.

39 hours per week.
£34,608 pa

You will be passionate about ensuring the best possible experience for visitors to the theatre, whether that’s buying tickets, coming to see a show, visiting our gallery or hiring one of our spaces, or coming in for a drink and something to eat. You will be responsible to the Chief Executive, be responsible for the Visitor Experience Team (comprising FOH, Box Office, Bar staff and Housekeeping Team as well as our team of volunteers), and you will work closely with the other members of the Senior Management team as well as the theatre’s Board of Trustees.

For an informal discussion about the role, you are welcome to call on: 01524 598506

**Job Types**: Full-time, Permanent

Pay: £34,608.00 per year

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer Service: 1 year (required)

Work Location: In person

Application deadline: 17/05/2024
Reference ID: HEAD OF VISITOR EXPERIENCE