Medical Receptionist

4 weeks ago

Glasgow, United Kingdom The Broomhill Practice Full time

Application by CV with cover letter outlining why you think you would be suitable for the job to:
**JOB DESCRIPTION**

**Post Title**: Receptionist
**Location**: The Broomhill Practice
**Responsible To**:Practice Manager

**Summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

**Main duties and responsibilities**:

- Greet patients and visitors to the practice
- Book in, amend and cancel patient appointments ensuring optimum efficiency of the appointment system.
- Ensure patients without appointments but who need ‘urgent consultations are booked into appropriate slots or referred to a GP where necessary.
- Receive and accurately record requests for home visits and printing off patient summary sheets.
- Respond and or redirect all patient and visitors requests accordingly
- Explain practice arrangements and formal requirements to new patients and temporary resident, ensure procedures are completed
- Set-up of new patients onto computer system.
- Advice patients of relevant charges for private services, accept payment and issue receipts for same with guidance from the practice manager.
- Produce repeat prescriptions and ensure timely distribution of completed prescriptions.
- Ensure correspondence, reports, results etc. are filed electronically in correct patient record.
- Ensure reception and waiting areas are kept neat and tidy.
- Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
- Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes)
- Contact patient for booking review appointments or blood results as request by practice nurse or doctor.
- Ensuring new patient paper notes/electronic notes are filed appropriately and deductions from the practice list are returned promptly to the health board.
- Ensuring all samples handed to reception are passed to appropriate clinician or processed and sent to lab.
- Check fridge daily for lab specimens.
- This job description is not exhaustive and may be adjusted periodically. You may also be expected to be carry out any reasonable duties which may be requested from time to time.
- Work safely at all times in accordance with Legislative requirements and practice policy and procedures.

**Equipment, machinery and systems**:

- Practice clinical system (EMIS) to manage and record patient appointments, inputting patient registration data, accessing patient data.
- Faxing, scanning and photocopying machines.

**Equality and Diversity**:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

**Confidentiality**:

- Adhere to practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Decision and Judgement**:

- The post holder is required to use her/his own initiative when dealing with problems and to make any reasonable and necessary decisions on events as they occur, including:

- Establishing and maintaining effective lines of communication with GPs and practice manager.
- Communicating clearly and effectively with staff to aid the smooth running of the practice.
- Responding to requests or queries for support as they arise in an appropriate and timeous manner.
- Prioritising workload and requests for support.
- Using judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.

**Job Types**: Part-time, Permanent
Part-time hours: 17.5 per week

**Salary**: From £12.16 per hour

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 08/12/2023
Reference ID: MR24.11.23

  • Medical Receptionist

    4 weeks ago

    Glasgow, United Kingdom Turret Medical Centre Full time

    The Turret Medical Centre is a friendly, supportive and welcoming team who work hard to support the needs of the practice population. Our clinical team consists of 4 GP Partners, a Practice Nurse and a Healthcare Support Worker. Our non-clinical team consists of a Practice Manager, a Deputy Practice Manager, an Administrator, 2 Senior Receptionist's and 5...

  • Medical Receptionist

    4 weeks ago

    Glasgow, United Kingdom Caledonia Medical Practice Full time

    Making appointments using the computerised appointments system - Using Vision (no experience required) - Supporting colleagues to maintain an efficient and friendly team atmosphere - Dealing with general enquiries from patients and visitors in a helpful and efficient manner - Greeting patients, doctors and visitors at Reception in a polite and friendly...

  • Medical Receptionist

    3 weeks ago

    Glasgow, United Kingdom Shields Medical Practice Full time

    **Job Overview**: A **Medical Administrator** will undertake general administration tasks assisting the surgery team. As your role develops, the key duties will change depending on the needs and requirements of both you and the business. The principal duties will include; - Answering incoming telephone calls to the surgery efficiently and professionally -...

  • Medical Receptionist

    2 weeks ago

    Glasgow, United Kingdom Shields Medical Practice Full time

    **Job Overview**: A **Medical Administrator** will undertake general administration tasks assisting the surgery team. As your role develops, the key duties will change depending on the needs and requirements of both you and the business. The principal duties will include; - Answering incoming telephone calls to the surgery efficiently and professionally -...

  • Medical Receptionist/administration

    4 weeks ago

    Glasgow, United Kingdom Lincluden Medical Centre Full time

    **Medical Receptionist/Administrator(s) required** **Job Summary**: Lincluden Medical Centre, Uddingston are looking to appoint a Medical Receptionist/Administrator to join our practice team. We are a friendly and professional practice with a list size of approximately 9000 patients. We are looking to recruit either 1 x Full Time or 2 x Part Time staff,...

  • Medical Receptionist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Kittoch Medical Practice Full time

    Part Time Medical Receptionist(20 hours)Kittoch Medical PracticeHunter Health Centre, 1 Andrew Street,East KilbrideG74 1ADWe are looking for a part time Receptionist for a busy 7 Partner GP Practice within the Hunter Health Centre.Previous NHS experience and GP Practice experience would be an advantage, however, is not essential. Good administrative skills...

  • Medical Receptionist

    2 weeks ago

    Glasgow, United Kingdom Ashfield Medical Practice Full time

    Ashfield Medical Practice are seeking one or two **experienced part time medical receptionist(s) **to answer telephones, make appointments, process prescription requests, scan documents to patient files etc. **Experience is essential as fixed term contract to cover maternity leave between March and November 2024.** 26 hours(or part thereof) per week Monday...

  • Medical Receptionist

    4 weeks ago

    Glasgow, United Kingdom Kilsyth Medical Partnership Full time

    A vacancy has arisen at Kilsyth Medical Partnership for a full-time Medical Receptionist. The post would be permanent for 37 hours per week over 5 days (Monday 1pm-6pm, Tuesday 8am-1pm, Wednesday 8am-6pm, Thursday 8am-6pm, Friday 8am-6pm). Annual leave entitlement would be 4 calendar weeks per year plus 10 public holidays. An additional week of leave is...

  • Medical Receptionist

    5 days ago

    Glasgow, United Kingdom Kilsyth Medical Partnership Full time

    A vacancy has arisen at Kilsyth Medical Partnership for a full-time Medical Receptionist. The post would be permanent for 33 hours per week over 5 days (Monday 8am-1pm, Tuesday 8am-6pm, Wednesday 1pm-6pm, Thursday 8am-6pm, Friday 8am-1pm). Annual leave entitlement would be 4 calendar weeks per year plus 10 public holidays. An additional week of leave is...

  • Medical Receptionist

    3 weeks ago

    Glasgow, United Kingdom Kilsyth Medical Partnership Full time

    A vacancy has arisen at Kilsyth Medical Partnership for a part-time Medical Receptionist. The post would be permanent for 24 hours per week over 4 days (Monday 1pm-6pm, Tuesday 1pm-6pm, Wednesday 8am-1pm, Thursday 8am-6pm). Annual leave entitlement would be 4 calendar weeks per year plus 10 public holidays. An additional week of leave is granted...

  • Medical Receptionist

    3 weeks ago

    Glasgow, United Kingdom Toryglen Medical Centre Full time

    The post is for 21 hours per week Monday 09:00-18:00, Wednesday 09:00-14:00 and Friday 09:00-18:00. Salary will be dependant on experience and please note only applicants who have been selected for interview will be contacted. **PLEASE NOTE: This is a re-advertised post. Previous applicants need not apply.** **Job Types**: Part-time,...

  • Medical Receptionist

    3 weeks ago

    Glasgow, United Kingdom Gilbertfield Medical Centre Full time

    We are looking for a competent and reliable person to join our small, friendly practice. The post is full time 37 hours per week including 8.30am - 5 pm x 2, 8.30am - 6pm x 2 and 8.30am - 1pm x 1. Applicants will also require to cover any holiday, sickness etc. Applications by CV with a covering letter to: **Job Type**: Permanent **Salary**:...

  • Medical Receptionist

    4 weeks ago

    Glasgow, United Kingdom Kilsyth Medical Partnership Full time

    A vacancy has arisen at Kilsyth Medical Partnership for a full-time Medical Receptionist. The post would be permanent for 37 hours per week over 5 days (Monday 1pm-6pm, Tuesday 8am-1pm, Wednesday 8am-6pm, Thursday 8am-6pm, Friday 8am-6pm). Annual leave entitlement would be 4 calendar weeks per year plus 10 public holidays. An additional week of leave is...

  • Medical Receptionist

    3 weeks ago

    Glasgow, United Kingdom Gilbertfield Medical Centre Full time

    We are looking for a competent and reliable person to join our small, friendly practice. The post is full time 37 hours per week including 8.30am - 5 pm x 2, 8.30am - 6pm x 2 and 8.30am - 1pm x 1. Applicants will also require to cover any holiday, sickness etc. Applications by CV with a covering letter to: **Job Type**: Temporary contract Contract length:...

  • Medical Receptionist

    3 weeks ago

    Glasgow, United Kingdom Scotstoun Medical Practice Full time

    We are a small friendly practice in the West of Glasgow looking to recruit a motivated, reliable and hard working person to join our practice team. This is a part time post 16 hrs per week. Over 3 days. Duties will include dealing with patients at main reception and over the telephone, processing prescriptions, making and cancelling appointments and...

  • Medical Receptionist

    2 weeks ago

    Glasgow, United Kingdom Ibroxholm Medical Centre Full time

    We are a small friendly GP Practice located in Ibrox, Glasgow. We are looking for an enthusiastic and reliable person to join our busy reception team to work 16 hours per week with flexibility to cover absence. Monday 2-6pm, Tuesday 2-6pm, Wednesday 2-6pm and Friday 9-1.pm **Salary**: up to £12.07 per hour Expected hours: 16 per week **Job Type**:...

  • Medical Receptionist

    4 weeks ago

    Glasgow, United Kingdom Fulton Street Medical Centre Full time

    Our friendly, supportive and hard working practice is now looking for a competent, reliable and resilient person to join an established team of receptionists. This is a busy and demanding role which would suit someone with exceptional organisational and multitasking skills. You should have excellent communication skills, a high degree of customer focus and...

  • Medical Receptionist

    2 weeks ago

    Glasgow, United Kingdom Fulton Street Medical Centre Full time

    Our friendly, supportive and hard working practice is now looking for a competent, reliable and resilient person to join an established team of receptionists. This is a busy and demanding role which would suit someone with exceptional organisational and multitasking skills. You should have excellent communication skills, a high degree of customer focus and...

  • Medical Receptionist

    4 weeks ago

    Glasgow, United Kingdom Scotstoun Medical Practice Full time

    We are a small friendly practice in the West of Glasgow looking to recruit a motivated, reliable and hard working person to join our practice team. Duties will include dealing with patients at main reception and over the telephone, processing prescriptions, making and cancelling appointments and signposting patients to the appropriate service. Previous...

  • Medical Receptionist/administrator

    3 weeks ago

    Glasgow, United Kingdom Peel View Medical Centre Full time

    We are Currently looking for a part-time medical receptionist to join our friendly team. we are a busy GP practice located in the Kirkintilloch area. Looking for someone to work 27 Hours per week Monday 8.30 to 6pm ,Tuesday 2pm to 6pm, Wednesday - off, Thursday 1pm until 6pm and Friday 8.30-6.00pm But these may change. A high level of computer literacy...