Dental Receptionist

2 weeks ago


Bathgate, United Kingdom m-brace orthodontics Full time

An Opportunity has arisen for a Part -time Receptionist to join our friendly team at M-Brace Orthodontics, a busy orthodontic practice in the center of Bathgate.

A confident, organized individual is required to provide comprehensive reception duties as well as administrative duties to support the rest of the clinical team. You will have excellent communication and interpersonal skills. Experienced reception skills are essential.

You should be educated to standard grade and have had previous Reception/Administration/Secretarial experience. You must be able to multitask and prioritize your workload within a busy environment and work without direct supervision.

The position will be for 2-3 days, working between Monday - Friday 8.45am - 5.10pm, hours and days will be discussed at interview.

Duties will include:
Maintain reception area to a high standard

To greet patients in a courteous, efficient manner, both in person and phone

Covid screening in person as well as by phone, sending relevant documentation

Booking Appointments, maintain appointment book, patient consents etc

Triaging of patients

Maintain patient records, filing system, administration areas, scanning

Patient accounts, stock control

Monitor, organize patient flow, follow up appointments etc

Customer complaints

Patients statistics

Assistance with any other task as directed.

**Job Types**: Part-time, Permanent
Part-time hours: 15-22.5 per week

**Benefits**:

- On-site parking

COVID-19 considerations:
Staff wearing PPE, Covid screening carried out

Ability to commute/relocate:

- Bathgate: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person