Head of Patient and Parent Involvement

4 months ago


Fulbourn, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

Please refer to the attached job description and person specification for full details of responsibilities. Provide accessible, informative resources are available for patients and parents, through updated information packs, leaflets, websites, signposting and other resource areas. Responsible for the patients and parents admission information packs and ensuring that they are continually updated and evaluated in league with ward staff. Work closely with National Youth Advocacy Service to ensure that issues raised through the NYAS advocate, in relation to ward resources and needs, are dealt with quickly and results displayed in a you said, we did format Manage and develop the wards website/web pages.

Ensure payments are made where appropriate to patients/parents for their involvement in the training events. Produce a monthly newsletter for families Attend conferences/workshops to disseminate and hear good practice for patient/parent involvement. Collect and collate monthly feedback in the form of CPFTs patient experience questionnaire and Carer Survey Facilitate Have your say group or equivalent on each of the inpatient wards, adjusting approach to meet age and developmental stage of group members. Coordinate/co-coordinate, under the direction of ward managers, QNIC visits (both to and from our wards), CQC visits and Service Reviews



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