Online Customer Service Advisor
2 weeks ago
The company is an online retailer that manufactures goods in china to sell on the UK market through various online platforms.
The products range from Homeware, storage and organisation items, to beauty products like Revlon.
The job very much is revolved around dealing with customers, couriers, faulty products, end-to-end returns process, and problem solving.
This can be from answering messages for various channels Such as Amazon, The Range, Studio.co.uk and many more.
We either deal directly with the consumer or we deal with the customer service departments at the mail order and Amazon retail.
The job does vary a lot from B2B and B2C.
**Job Types**: Full-time, Permanent
**Salary**: £11.50 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Manchester, OL10 2QQ: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- online retail: 1 year (preferred)
Work Location: One location
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