2 Hour Response Ageing Well

5 months ago

Park, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**A fantastic opportunity has arisen to join and support the 2 Hour Response Team for the Northern Care Alliance. The role will involve working 5 days over 7 and the service operates 365 days a year.**

You should have great communicative skills and be able to prioritise your own workload and have a flexible approachable to the 2 Hour Response Team. The role will involve providing a high quality and comprehensive secretarial/administrative service to support our clinical teams you will be required to provide a high degree of organisational skills and excellent knowledge of administrative systems.

The post holder will often be the first point of contact and a focal point for the services and be able to communicate professionally and effectively with internal and external contacts using a variety of methods, whilst at the same time ensuring that the highest standards are maintained in line with the Trust’s policies and procedures.

**Main duties of the job**:

- Provide an efficient and effective range of clerical and administrative services to support the activities of the 2 Hour Response Service.
- Provide a complete administrative and clerical support to all staff within the department.
- Respond to and act independently to routine enquiries and correspondence.
- Communicate difficulties or problems immediately to an appropriate member of staff.
- Input details onto SystmOne and appropriate database.
- Maintain the electronic filing systems and ensure patient record cards are available for clinic.
- Assist with the induction training of new employees to ensure an effective office system is maintained.

**Working for our organisation**:
Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world’s first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.

**Detailed job description and main responsibilities**:
**Person specification**:
**Experience, Skills, Knowledge**:
**Essential criteria**:

- Experience of using IT systems for data entry
- Ability to communicate in a clear and concise manner
- Proven organisational skills and ability to prioritise workload
- Ability to multi-task and prioritise own workload
- Ability to work across all NCA sites when required
- Satisfactory attendance record in present/most recent post
- Recognise equality and diversity and the importance of human rights with dignity and respect
- Act in accordance with legislation, policies and procedures
- Minimum of 2 years office experience

**Desirable criteria**:

- Experience of using SystmOne and Electronic Systems
- Understanding of the Data Protection Act
- Tactful, courteous and polite
- EDCL or an equivalent
- Previous experience of working in a team
- Experience of working in the NHS
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:
**Applicant requirements**:

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