Customer Support Advisor

6 months ago


Bristol, United Kingdom Mitie Full time

Customer Support Advisor
***:
**Job Overview**:
Contract Type: Permanent (Full Time)

**Salary**: £ 20.000- 22,000
Hours: 40 Hours
Location: Mitie | 1st Floor, Block C, The Chocolate Factory, Keynsham, Bristol, BS31 2GN

**Main Duties**
- Raise Annual purchase orders for our sub-contractors PPM Works.
- Building and developing relationships with operations teams.
- Upload correspondence i.e work sheets, certificates, onto Client System.
- Provide excellent customer service to meet the expectations and requirements of both internal and external clients.
- Carry out regular checks on PPM & Reactive job status and close down where required.
- Support the Operational Manager

**What we are looking for**:

- Good organisation and administration skills
- Accuracy and attention to detail
- Excellent communication/interpersonal skills
- Ability to liaise at all levels using tact and diplomacy
- Enthusiastic with positive “can do” approach
- Work well during times of pressure
- Calm nature - even temperament
- A knowledge of the hard services and Facilities Management sectors is desirable but not essential
- High level of motivation
- Excellent organisational and planning skills
- Problem Solver
- Ability to multi-task



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