Civil Applications Team Supervisor

5 months ago

South Tyneside, United Kingdom Legal Aid Agency Full time

**Details**:
**Reference number**:

- 351786**Salary**:

- £27,223 - £28,613- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer- EO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at SOUTH TYNESIDE BERKELY WAY LAA JARROW, NE31 1SFAbout the job

**Job summary**:

- Please refer to job description**Job description**:
**Job Title**: Supervisor

**Contract Type**: Permanent

**Grade**: EO

**Salary range (depending on location)**: National - £27,223 to £28,613

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

**Location**: South Tyneside

**Directorate**: Case Management

**Team**: Civil Applications Team

**Working Pattern**:
The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.

**Reporting to**: Team Manager

**The Legal Aid Agency**

**Case Management**

**Civil Case Management**

The Legal Aid Agency (LAA) is responsible for making sure legal aid services from solicitors, barristers and the not-for-profit sector are available to the general public. Our work to administer legal aid is essential to the fair, efficient and effective operation of the criminal justice systems and we work closely with legal providers and the wider Ministry of Justice (MoJ) to achieve our purpose. This commitment is at the heart of our day-to-day decision making and our work to improve legal aid services. The engagement and commitment of our staff is crucial to achieving our purpose. Together we show openness, honesty and commitment, and, of course, to deliver results.

**Job Summary**

The role holder principally supports the Team Manager in the effective supervision of the team, including work allocation, collation and analysis of performance statistics, people management and development on a daily basis.

**Key Responsibilities**:

- Plan and allocate team resources to meet key performance indicators and targets, including quality and productivity. Collate and analyse data to inform decisions, reporting to the Team Manager, escalating issues as they emerge and helping to identify and implement effective solutions.
- Support team members to achieve their potential, including conducting 1-2-1 meetings, touch point meetings, absence review meetings, mentoring, coaching, setting objectives and developing training plans
- Tackle problems with performance, understanding the causes and supporting staff to overcome these. Effectively manage both team and individual performance, addressing any issues as they arise in line with the HR policies.
- Be aware of risks inherent in internal processes, including Health and Safety and Information Awareness. Ensure risks are logged, relevant managers made aware and appropriate action taken.
- Support team engagement and communication, delivering team briefings and cascading messages. Take a leading role in team meetings, encouraging the sharing of views, ideas, and solutions.
- Take part in the recruitment and selection of staff: short listing, interview panels, deliver new starter inductions
- If there is capacity, the post holder may also undertake some Caseworker tasks and deal with escalated/complex communications.

**Essential Knowledge, Experience, and skills**
- Effective communication skills both written and verbal.
- Effective analytical and numerical skills with proven ability to solve problems and make decisions.
- Effective interpersonal skills
- Ability to feedback to others constructively.
- Established knowledge of Microsoft office.

**Desirable Knowledge, Experience, and skills**
- Experience of Coaching and Mentoring.
- Knowledge of key priorities for organisation and how these relate to and impact on specific business unit and across Case Management as a whole.

**Assessment Approach**

**Application Process**

**Interview / assessment Process**

**Delivering at Pace**

Regularly review the success of activities in the team to identify barriers to progress or challenging objectives. Identify who and what is required to ensure success, set clear goals and areas of responsibility and continually assess workloads considering individual needs. Follow relevant policies, procedures and legislation to complete your work. Ensure colleagues have the correct tools and resources available to them to do their jobs. Have a positive and focused attitude to achieving outcomes, despite any setbacks. Regularly check performance against objectives, making suggestions for improvement or taking corrective action where necessary. E

  • Civil Applications Team Supervisor

    5 months ago

    South Tyneside, United Kingdom Legal Aid Agency Full time

    **Details**: **Reference number**: - 351528**Salary**: - £27,223 - £28,613- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- EO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Civils Supervisor

    2 weeks ago

    South Yorkshire, United Kingdom S&B Utilities Full time

    We are looking for a Civils Supervisor to drive project delivery and lead a team of dedicated site operatives to ensure that every project meets our high standards of quality and compliance with company regulations. These role will support projects in Sheffield, Leeds and Bradford.Key Responsibilities:Team Leadership: Lead a small team of site operatives,...

  • Civils Supervisor

    1 week ago

    South Yorkshire, United Kingdom S&B Utilities Full time

    Job Description We are looking for a Civils Supervisor to drive project delivery and lead a team of dedicated site operatives to ensure that every project meets our high standards of quality and compliance with company regulations. These role will support projects in Sheffield, Leeds and Bradford. Key Responsibilities: Team Leadership: Lead a small team...

  • Civils Supervisor

    2 weeks ago

    South Yorkshire, United Kingdom S&B Utilities Full time

    We are looking for a Civils Supervisor to drive project delivery and lead a team of dedicated site operatives to ensure that every project meets our high standards of quality and compliance with company regulations. These role will support projects in Sheffield, Leeds and Bradford.Key Responsibilities:Team Leadership: Lead a small team of site operatives,...

  • Civils Supervisor

    2 weeks ago

    South Yorkshire, United Kingdom S&B Utilities Full time

    We are looking for a Civils Supervisor to drive project delivery and lead a team of dedicated site operatives to ensure that every project meets our high standards of quality and compliance with company regulations. These role will support projects in Sheffield, Leeds and Bradford.Key Responsibilities:Team Leadership: Lead a small team of site operatives,...

  • Civils Supervisor

    2 weeks ago

    South Yorkshire, UK, UK, United Kingdom S&B Utilities Full time

    We are looking for a Civils Supervisor to drive project delivery and lead a team of dedicated site operatives to ensure that every project meets our high standards of quality and compliance with company regulations. These role will support projects in Sheffield, Leeds and Bradford.Key Responsibilities:Team Leadership: Lead a small team of site operatives,...

  • Mechanical Supervisor

    2 weeks ago

    South Tyneside, United Kingdom NRL Recruitment Full time

    NRL are currently recruiting a Mechanical Supervisor for a role based in Sunderland.Start Date: ASAPDuration: Until March 2025Requirements: Valid SkillscardSSSTS HVAC Commissioning experiencePipework and ductwork knowledgeSite: Sunderland Giga FactoryJob Duties: Undertake daily start-right H&S briefings with site operatives before each working dayUndertake...

  • Production Supervisor

    5 months ago

    South Tyneside, United Kingdom Zenith People Limited Full time

    Zenith People are working with our client who are a Manufacturer looking to recruit an experienced Production Supervisor on a permanent basis. **The Job/Duties & Responsibilities**: - Management of plant and tool maintenance. - Management of Production Operatives and Assembly Operatives - Daily production scheduling - Oversee Quality Control - Training of...

  • Cover Supervisor

    5 months ago

    South Tyneside, United Kingdom M2 Education Full time

    Are you passionate about education and looking to make a positive impact in the lives of students? M2 Education, a leading education recruitment company in the North East of England, is currently seeking dynamic and motivated individuals to join our team as Cover Supervisors. **Job Title: Cover Supervisor** **Location: North East, England** **Key...

  • Team Leader to Cover Supervisor

    5 months ago

    North Tyneside, United Kingdom Vision for Education Full time

    Unlock a New Chapter in Your Career - Join Vision for Education's Cover Supervisor Training Programme! **About the role**: Are you a natural team leader, eager to explore a rewarding career in education? Perhaps teaching has crossed your mind, but uncertainty lingers about whether it's the perfect fit for you. Vision for Education has an exciting...

  • Care Quality Supervisor

    5 months ago

    South Tyneside, United Kingdom Springfield Care Villages Full time

    Established for over 50 years, operating in the North East, Yorkshire, and Humberside area, here at Springfield Healthcare, we're passionate about delivering the highest quality care and support for people living in their own homes. We're rated GOOD by CQC across all our services. We are looking to recruit a Supervisor to join our team, where your key...

  • Transport Supervisor Nights

    5 months ago

    Tyneside, United Kingdom Evri Full time

    We have an exciting opportunity for a **Transport Supervisor** to join us at our **Tyneside Depot** With fantastic growth and success over past years, it’s time to shape our future. With our recent exciting rebrand from Hermes to Evri we are all about our people, our planet and our communities. Our refreshed values are important to us; _Do the right...

  • Civils and Cabling Activities Supervisor

    3 weeks ago

    South West England, United Kingdom Circet IRE & UK Full time

    At Circet UK, we're seeking an experienced Civils and Cabling Activities Supervisor to join our team. As a key member of our operations team, you'll be responsible for overseeing the execution of telecom infrastructure build and maintenance contracts.Responsibilities:Carry out joint site meetings with clients and stakeholders.Survey and programme work...

  • Quality Supervisor

    4 weeks ago

    South West London, United Kingdom PWMG Limited Full time

    Quality Supervisor Job Description We are looking for a CSA Quality Supervisor, responsible for ensuring that all civil construction activities are performed in accordance with the project specifications, plans, and codes, reporting to the quality and project managers. This role will require a daily, on-site presence. Quality SupervisorResponsibilities:...

  • Quality Supervisor

    4 weeks ago

    South West London, United Kingdom PWMG Limited Full time

    Quality SupervisorJob DescriptionWe are looking for a CSA Quality Supervisor, responsible for ensuring that all civil construction activities are performed in accordance with the project specifications, plans, and codes, reporting to the quality and project managers. This role will require a daily, on-site presence.Quality SupervisorResponsibilities:Monitor...

  • Team Supervisor

    1 week ago

    Honiton, South West, United Kingdom Starbucks Full time

    Role: Starbucks Shift SupervisorScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.Location: Exeter, EX14 9QQHours: Part-Time - 16 Hours Available / PermanentHourly Rate: £12.40 per hourBonus Scheme: Quarterly Bonus Incentive!Company: EG Group***THIS SITE IS LOCATED ON...

  • Depot Admin and Finance Supervisor

    6 months ago

    Tyneside, United Kingdom Evri Full time

    As a business, Evri is driven by our four values **Do the right thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers**. We run our business by these values and they are reflected in all of our roles, see below how you will embody them as our **Depot Administration & Finance Supervisor** at our **New Tyneside** Depot. **Job...

  • Maintenance Supervisor

    4 weeks ago

    South Littleton, United Kingdom CV-Library Full time

    Maintenance Supervisor – Nights Salary: £55,000 Location: Evesham, Worcestershire Orion Electrotech are working with a leading manufacturer. We're looking for an experienced Maintenance Supervisor to oversee daily operations and lead a team of engineers in ensuring equipment efficiency and compliance with safety standards in a...

  • Area Supervisor

    6 months ago

    North Tyneside, United Kingdom Edwards Commerical Cleaning Services Ltd Full time

    Job Advert **About the Role**: As an Area Supervisor you will play a crucial role in maintaining the highest standards of cleanliness and service across all sites. Your leadership will ensure that our client continues to exceed expectations, providing a safe and welcoming environment for both staff and clients. This position offers the chance to make...

  • Fibre/civils Gangs

    5 months ago

    South East, United Kingdom Cafferty Group Full time

    Cafferty Group are looking for **Fibre/Civils Streetworks Gangs **for an immediate start in **Surrey / Slough / Reading / Windsor / Guildford.** Applicants must have: - Streetworks Ticket - Openreach Accreditations - 360 Machine Ticket - Full Driving Licence - Previous Fibre Civils experience - Right to work in the UK **- Competitive rates of pay** **-...