Bilingual Memory Navigator

**Bilingual Memory Navigator - 18 Hours a week, Fixed Term 1 year**
**PURPOSE**YOU will be more than just an interpreter and would use their culturally empathic and/or bilingual skills to help encourage families, who have concerns about someone they care for experiencing memory loss related issues, in seeking onward support.
Due to the nature of supporting minority carers, the support approach encompasses supporting the family, and not only the main carer, as there may well be more than one person in the family carrying out a caring role. This is a unique part of this role as anecdotalinformation has shown that it is important to involve family members to be part of the diagnosis and to provide a holistic approach, which considers what works best for the family alongside the person with memory loss.
**ABOUT US**
Did you know that 3 in 5 of us will at some time in our lives have a caring responsibility and almost half of us will have to do that while in full-time employment?
Carers Support West Sussex exists to offer support and guidance to those people in West Sussex who happen to be unpaid carers. Right now, there are more than 29,000 carers registered with us and this number is growing an average of 7% per year.
Carers are at the heart of what we do. Imagine a world where carers do not have to fight to be heard and recognised; a world where carers feel valued and supported for who they are and what they do; a world where every carer gets the support they need whenthey need it.
Are you motivated by making a difference and creating a better place for those around us? Have you been or are you a carer and understand how hard it could be?
We’d be delighted if you considered joining our wonderful team of nearly 100 employees and 80 volunteers, who change the carers’ lives in West Sussex, one carer at a time.
**Before you keep reading**:
PLEASE DO NOT SEE EVERYTHING IN THIS JOB AD AS "MUST HAVE", BUT RATHER A GUIDING LIST OF WHAT WE ARE LOOKING FOR. WE KNOW NO CANDIDATE WILL BE THE PERFECT MATCH FOR ALL WE HAVE MENTIONED IN THIS ADVERTISEMENT, SO DO NOT BE AFRAID TO APPLY IF YOU FEEL YOU ARECLOSE TO THE BRIEF BUT NOT "SPOT ON".
**ABOUT YOU**:

- You are verbal fluency in at least one of the following minority languages: Gujarati, Tamil, Hindi, Punjabi, Urdu
- You are a natural communicator who is sensitive to people’s individual situations
- You can demonstrate enthusiasm by work dynamically and have the flexibility to understand and learn new processes.
- You will have experience of motivating, empowering, and supporting people to achieve goals.
- You will be confident, energetic and passionate about improving the well being of others.
- You can easily travel across the locality, including rural locations and out of office hours.
- You have the right to work in the UK and are prepared to undertake the background checks, including references and DBS.

**YOUR ATTRIBUTES**:

- Others have described you as...
- A natural communicator who loves to be among people
- Empathetic and caring
- A good planner
- Open-minded
- Someone who values everyone's differences
- Ability work independently and proactively
- Quick to learn

**KEY DUTIES**:

- YOU will Provide information, guidance and support to carers looking after someone living with Dementia
- YOU will provide bilingual language support, where required
- YOU will provide support to families who may be in denial about signs of memory related issues (pre diagnosis). Encourage families to go to a GP; go through Memory Assessment Service; and discuss how families would like to be supported through diagnosis.
- YOU will act as a conduit between services; supporting with signposting to, or navigating through, suitable support services including local community groups, statutory and voluntary agencies. Independently arrange appointments with families identifiedas needing support rolling on from referral.
- YOU will provide a personalised service for and with carers based on the principles of trust, respect, and dignity
- YOU will use a range of outcome-based tools to evidence your work, identify gaps in provision and support continuous service development
- YOU will attend training to become a Dementia Friends Champion
- Would you like to see our Job Description for more details? Click HERE

**OUR CULTURE AND DIVERSITY**
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. Everyone’s unique history has value and our doors are open to people at every meeting of race, religionor belief, different physical ability, age, nationality or citizenship, ethnic origin, marital, domestic or civil partnership status, sex, sexual orientation, family structure, and gender identity.
**VALUES WE ARE LOOKING FOR IN CANDIDATES**
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.