Care Co-ordinator

1 month ago


London, United Kingdom Care Solution Bureau CIC Full time

CARE CO-ORDINATOR (Full Time)

Care Solution Bureau is a CQC registered Domiciliary Home Care Provider well established in the heart of the East End of London providing health and social care services to vulnerable individuals residing in the borough of Tower Hamlets.

The successful applicant will need to have excellent communication skills, clear and concise language, and be a keen problem solver. They will also need to be responsible and able to deal with situations efficiently and in a timely manner.

We are currently looking to recruit care coordinators to join our team full time 09:00 to 17:00, Monday to

Friday, although due to the nature of the business, some evenings and weekends may be needed in cases of emergency.

The role will include;
- To coordinate service user and care worker visits/calls
- Prioritise tasks to meet changes and unplanned emergencies
- Complete rotas on a weekly basis
- Arrange cover for care workers annual leave, sickness and general absenteeism
- To work in partnership with the risk/field assessors
- Ensure service users are matched to the right care worker
- Participate in on call duties as pro rata
- Liaise with and work in partnership with health and social care professionals as well as other allied professionals and stakeholders
- Use of rostering systems and electronic monitoring
- Responsible for the day to day management of care call planning
- Amending rostering system and making necessary changes in a timely manner
- Carry out assessments and care calls during shortfalls and emergencies

Essential

Preferably have a minimum of 1 years’ experience in a busy office environment or a clear care background with a proven track record
- Someone who is an excellent communicator and uses their own initiative
- Is able to work under pressure
- Hard working
- Team player
- Experience in Domiciliary Care an advantage
- Use rostering systems and advantage
- IT skills

In return you will receive
- 20 days paid annual leave + 8 days bank holiday
- Company pension scheme
- Full training and support
- Career progression opportunities

As a CQC regulated employer, Care Solution Bureau are committed to safeguarding and safer recruitment.

Good local knowledge of the London Borough of Tower Hamlets would be helpful

**Job Types**: Full-time, Permanent

**Salary**: Competative

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
All employees follow the company's health and safety policy and procedures in relation to COVID-19

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- providing care: 1 year (preferred)

Work Location: In person

Application deadline: 18/09/2023



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