Customer Assistant- in Store Bakery

4 months ago


Carlisle, United Kingdom Marks & Spencer Full time

Customer Assistant
- In Store Bakery
Working Pattern
Week 1
Sun 8:00-13:00
Tue 13:30-18:30
Wed 13:30-18:30
Fri 12:00-18:30
Week 2
Tues 13:30-18:30
Wed 13:30- 18:30
Fri 13:30-18:30
Sat 12:00-18:30

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Carlisle, CUMBRIA, ENGLAND;
Carlisle



  • Carlisle, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant In Store Bakery Carlisle Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across...


  • Carlisle, United Kingdom M&S Full time

    **All the details** **Customer Assistant In Store Bakery Kingstown** **Working pattern**: **Tue 10:00-17:00** **Wed 10:00-17:00** **Thu 10:00-17:00** **Fri 10:00-17:00** **Sat 10:00-17:00** **Over 18s only.** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...


  • Carlisle, United Kingdom The Klondyke Group Full time

    We are looking for Full Time Permanent Bakery Assistant to join the team in our Houghton Hall Garden Centre. The hours for this position are 36 hours per week over 4 days including regular weekend shifts so flexibility is a must. Our competitive rates of pay range from £9.00 to £10.46 dependent on age. **The Role** As a Bakery Assistant, you will be...

  • Customer Assistant

    4 months ago


    Carlisle, United Kingdom Lidl Full time

    Part Time, 20 Hours Summary £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for...

  • Customer Assistant

    4 months ago


    Carlisle, United Kingdom Lidl Full time

    Part Tiime Summary £12 - £13 per hour | Part time hours contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a...


  • Carlisle, United Kingdom G S Associates Full time

    GS Associates are looking a Janitor/Bakery Cleaner join our team at the M&S Kingstown store, You will work as part of a team to deliver a quality cleaning service to our client. Previous cleaning experience is preferred but not essential. Applicant must understand that covering for each other whether its holidays, sickness or other is preferred. - Thursday,...

  • Store Team Associate

    17 hours ago


    Carlisle, Cumbria, United Kingdom T. J. MORRIS LIMITED Full time

    About the RoleJob OverviewAs a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your role will involve assisting customers with product queries, ensuring prompt and friendly service, and creating a welcoming atmosphere. You will also support your fellow team members in delivering...

  • Store Team Associate

    14 hours ago


    Carlisle, Cumbria, United Kingdom T. J. MORRIS LIMITED Full time

    About the RoleJob OverviewAs a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your role will involve assisting customers with product queries, ensuring prompt and friendly service, and creating a welcoming atmosphere. You will also support your fellow team members in delivering...


  • Carlisle, Cumbria, United Kingdom T. J. MORRIS LIMITED Full time

    About the RoleJob OverviewAs a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your key responsibilities will include assisting customers with product queries, ensuring prompt and friendly service, and creating a welcoming atmosphere. You will also support your fellow team members...


  • Carlisle, Cumbria, United Kingdom T. J. MORRIS LIMITED Full time

    About the RoleJob OverviewAs a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your key responsibilities will include assisting customers with product queries, ensuring prompt and friendly service, and creating a welcoming atmosphere. You will also support your fellow team members...


  • Carlisle, United Kingdom G S Associates Full time

    GS Associates are looking a Cleaner join our team at the M&S Kingstown store, You will work as part of a team to deliver a quality cleaning service to our client. Previous cleaning experience is preferred but not essential. Applicant must understand that covering for each other whether its holidays, sickness or other is preferred. - Monday to Saturday 5am...

  • Customer Team Member

    4 months ago


    Carlisle, United Kingdom Coop Full time

    **Customer Team Member** - Location: Denton Street, Carlisle, CA2 5EN- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: Shifts will be 6am to 10am. Role will include working in our instore bakery, to be discussed at interview- Full, paid training provided- - You must be aged 18 or over to be a...


  • Carlisle, United Kingdom G S Associates Full time

    GS Associates are looking a Cleaner join our team at the M&S Kingstown store, You will work as part of a team to deliver a quality cleaning service to our client. Previous cleaning experience is preferred but not essential. Applicant must understand that covering for each other whether its holidays, sickness or other is preferred. Bakery clean 6.45-8.45pm...

  • Store Assistant

    1 day ago


    Carlisle, Cumbria, United Kingdom M&S Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experiences in our stores.Key ResponsibilitiesProvide outstanding customer service and support to customers, ensuring their...

  • Store Assistant

    1 day ago


    Carlisle, Cumbria, United Kingdom M&S Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experiences in our stores.Key ResponsibilitiesProvide outstanding customer service and support to customers, ensuring their...

  • Store Assistant

    1 day ago


    Carlisle, Cumbria, United Kingdom M&S Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive shopping experience.Key ResponsibilitiesProvide excellent customer service and respond...

  • Store Assistant

    1 day ago


    Carlisle, Cumbria, United Kingdom M&S Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive shopping experience.Key ResponsibilitiesProvide excellent customer service and respond...

  • Shop Assistant

    4 months ago


    Carlisle, United Kingdom CRANSTONS LTD Full time

    **Cranstons Sales Assistant** As a Cranstons Sales Assistant, no shift is the same and you get out what you put in. We offer a variety of different start and finish times and want you to succeed. We have a variety of different departments in store including our butchery counter, deli counter, fruit and vegetable, shop floor and tills. Chance to specialise...


  • Carlisle, Cumbria, United Kingdom Zachary Daniels Full time £27,000

    Job DescriptionAssistant to ManagerWe are seeking a highly skilled and experienced Assistant to Manager to join our team at Zachary Daniels. As an Assistant to Manager, you will play a key role in supporting the Store Manager in the efficient management of all operational aspects of the store on a daily basis.Key ResponsibilitiesManage all aspects of store...


  • Carlisle, Cumbria, United Kingdom Zachary Daniels Full time £27,000

    Job DescriptionAssistant to ManagerWe are seeking a highly skilled and experienced Assistant to Manager to join our team at Zachary Daniels. As an Assistant to Manager, you will play a key role in supporting the Store Manager in the efficient management of all operational aspects of the store on a daily basis.Key ResponsibilitiesManage all aspects of store...