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Administrator - Sample Registration Assistant

4 months ago

Craven Arms, United Kingdom Cawood Scientific Full time

Sci-Tech, part of Cawood Scientific, delivers quality microbiological and serological testing services to the veterinary diagnostic sector and associated businesses throughout the livestock sector. Our UKAS accredited services, performed by our highly skilled teams, cover all aspects of poultry, porcine and gamebird production, including bird production, routine hatchery, and hygiene monitoring. We work closely with vets and farmers to develop new analytical solutions to meet market changes and according to individual requirements, ensuring services are confidential, accurate, and timely. With no minimum charge and full traceability, our analysis services for vets and farmers are second to none.

Sci-Tech have the opportunity for a Sample Registration Administrator to join their team on a full time, permanent basis based in Craven Arms. This role is to cover Tues - Saturday.

**Responsibilities**:

- To assist for the registration of samples in an accurate and timely manner and for sending sample queries to customers
- To assist with creating worksheets for samples which have been booked in for testing and for putting them into the correct department before finishing at the end of the working day.
- To be responsible for consumable requests from customers, to be sent out the same day when required (Highbury/Lloyds etc)
- To be responsible for ensuring sufficient stock levels are maintained in the consumable shed and front office and to keep these areas clean and organised
- To deal with the management and direction of enquiries from both existing and potential customers.
- To assist with answering of phone calls when members of staff are unable to answer the phone.
- To amend reports when requested by the customer, noting that if a request is taken over the phone we need to ask the customer to send written confirmation of the request.
- To assist in sending out the Daily Notification Spreadsheets when members of staff are away or busy with other jobs which are priority.
- To assist with importing of results when these have been brought up to the office.
- To take responsibility for changing over the Server tape when other members of staff are away.
- To assist with stocktake each month.

Skills, Experience and Qualifications:

- Must be able to work effectively and collaborate within own team and other sections.
- Must take initiative and have the ability to conduct hands-on work.
- Strong communication skills
- Must possess the ability to handle multiple tasks with high attention to detail.
- Highly organised and excellent time management skills.
- Excellent team player with the ability to work alone.
- Ability to display efficiency when working with high-volume turnover of work in a busy environment

**Job Types**: Full-time, Permanent

**Salary**: £20,085.00 per year

Ability to commute/relocate:

- Craven Arms, SY7 8DA: reliably commute or plan to relocate before starting work (required)

Work Location: One location