Warehouse Administrator

At Croucs we are a leading provider of plants & products in the UK, offering over 5,000 plant varieties, surpassing the typical garden centre’s selection of around 400. - Our Inspiration section provides monthly care tips, ready-made borders, perfect plant combinations, and guidance on garden-style selection.

Our culture focuses on building connections through team bonding activities." We provide exceptional staff benefits, generous staff discounts, onsite parking and more. At our company, we strive to create a supportive, rewarding work environment where our people feel valued.

**Job Summary**

Leading a team to provide efficient administrative support ensuring that all the paperwork/electronic processes associated with the job are completed accurately and on time. Ensuring that hygiene, quality levels are met.

**Duties and Responsibilities**
- Leading a team of administrators to provide administrative support for the warehouse operation
- Liaise with all areas of the business to ensure administrative requirements in the operations are met
- Keeping the business informed of supplier delays and issues in a timely manner
- Booking inward overseas container and UK deliveries
- Communication with logistics and external carriers to ensure deliveries are booked in
- Ensure that Customer Service queries are dealt with in a timely and professional manner
- Use appropriate software packages to record operational work undertaken producing reports for operational managers and customers as required
- General administrative duties in support of the company operation as directed/requested by the unit manager
- Responsible for highlighting any potential quality issues, including hygiene and damage issues to your Manager
- Completion of necessary process control and quality documented records, in a timely manner (QC Checks)
- Organise training for new administration staff
- Ad Hoc duties as per business needs as and when required

**Key experience, Knowledge and skills**
- Have an in-depth understanding of Warehouse operation
- Business Central knowledge
- Good IT skills: Microsoft packages (Excel, Word
- Attention to detail and accuracy
- Excellent oral and written communication skills
- Good planning and organising skills to effectively manage the workflo
- Positive outlook, resilient, good communicator and team worker
- Ability to work to time pressures in a fast-moving and rapidly changing environment
- **Knowledge of Nepali or Hindi is required**

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Application question(s):

- Do you the Right to work in the UK

**Experience**:

- Warehouse experience: 1 year (required)

**Language**:

- Nepali or Hindi (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person