Casework Administrator
3 weeks ago
DV Assist is the UK’s only charity specialising in arranging civil protection orders for victims of domestic abuse. This position offers an experienced person a real career opportunity for the right applicant
**Please note this post is open to women only under the Equality Act 2010, Schedule 9 part 1**
A normal day would include:
- Speaking with victims sensitive cases on the phone.
- Inputting new referrals onto CRM
- Updating and maintaining electronic diary
- Obtaining relevant information from police.
- Processing documents
- Any other Admin duties on the following platforms; Excel, Outlook and Word
What you could go on to do:
The role is designed for an person looking to further their career helping to safeguard victims of domestic abuse, after training and support.
This role is more than just a job. Helping victims obtain the correct safeguarding from their abuser will provide you with a sense of satisfaction and achievement.
How you will be supported
Full training and support will be provided by to help you achieve your full potential in your role.
How you could get there
What you should have to apply
Personal Qualities
- Commitment and a willingness to learn is essential.
**Skills**:
- Need to be eager to learn new skills
- Good Communicator
- Good customer service skills
- Able to follow concise instructions
- Enthusiastic
- Supportive of others
- Able to perform tasks in an accurate manner
**Salary**: From £20,000.00 per year
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Covid-19 Compliant
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's (required)
Work Location: One location
Reference ID: TRL/1020
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