Bilingual German
2 weeks ago
Based in London, my client is looking to recruit Bilingual German and English Customer Service Advisors for a high end luxury clothing brand.
This is a hybrid role. The training is office based for 2-3 weeks in London and then will go to 4 days home working and 1 day a week in the office.
Main Responsibilities
- ‘Know how’ and they solve problems, quickly, competently
- Relationship builders - the customer experience must reflect the best of the brand
- Want to help - naturally empathetic & outgoing, always smiling
- Customer outcome focused - want to get it right, first time
- Critical thinkers and great customer experience skills
- In love with luxury brands, style & trends themselves, who can relate to your customer’s issues
- High energy, motivated and always willing to go the extra mile
Location : Canary Wharf
Hours : Shifts are as follows: Monday to Friday 8am to 4pm, Monday to Friday 2pm to 10pm and Wednesday to Sunday 2pm to 10pm.
Salary : £23920 per annum
**Job Types**: Full-time, Permanent
**Salary**: £23,920.00 per year
**Benefits**:
- Company pension
- Life insurance
- Private medical insurance
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- German (required)
Work Location: Hybrid remote in London
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