Senior Quality Assurance Specialist

2 weeks ago


Didcot, United Kingdom Science and Technology Facilities Council (STFC) Full time

**Science and Technology Facilities Council**

**Salary**: Band D £31,931 - £34,709 to Band E £39,748 - £44,166 per annum (dependent on skills and experience).
**Hours**: Full time or Part time (minimum 30 hours per week)_ (We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants)_
**Contract Type**:Open Ended.
**Location**: Science and Technology Facilities Council, Rutherford Appleton Laboratory Harwell, Oxfordshire

Together, our scientist, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it’s sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society.

Come and discover how much you can achieve when you’re surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity.

RAL Space is an integral part of the Science and Technology Facilities Council's (STFC). RAL Space carries out world-class space research and technology development with involvement in over 210 space missions. We work alongside the UK Space Agency who co-ordinate UK civil space activities. We also work in collaboration with international space Agencies and are mostly involved in projects that support the European Space Agency (ESA) and NASA missions; although RAL Space also works on projects with other countries and organisations around the world.

The Quality Assurance and Safety group (QASG) oversees the implementation and certification of Quality Management Systems (ISO 9001, BS EN9001 and ECSS-Q-ST-20-07C) and all necessary activities to achieve safe working conditions compliant with legislation and the STFC safety codes.

As QA Specialist you will support the maintenance of our Quality Management Systems and provide QA input for the handover, commissioning and operations of new test facilities, including the National Satellite Testing Facilities (NSTF) which will increase the UK’s testing capability for space hardware. The Senior role (Band E) will also contribute to the development and implementation of working practices that meet Quality and space industry requirements.

You must be capable of thorough and conscientious work to tight deadlines across multiple projects simultaneously, adapting to changing priorities as the need arises. The work of the QA team involves liaison with multiple teams, so effective oral and written communication skills are essential when dealing with managers, engineers and scientists within STFC and with external stakeholders. There may be some need for travel on an ad-hoc basis, occasionally with overnight stays, and possession of a full UK driving license is desirable.

**Role Responsibilities**
**QA Specialist (Band D), Reporting to a Senior QA Specialist**:

- Ensuring that quality standards (ISO9001, BS EN9100, ECSS-Q-ST-20-07C) and safety regulations are observed.
- Support on the preparation, update and review of Quality documentation.
- Supporting senior QA Specialists with the administration of Facility Readiness Reviews (FRR) and witnessing of key test activities (e.g. space hardware critical moves, test gateway reviews)
- Management of non-conformity and anomalies process, ensuring that issues are reported, documented and progressed in a timely manner.
- Lead and participate in internal audits and walkabouts.
- Provide support in the coordination and management of the internal audits programme
- Delivery of training to staff in Quality related systems and processes.
- Liaising with the Department Safety Contact to ensure timely action is taken on any Safety related issues

**Senior QA Specialist (Band E), Reporting to the QASG Group Leader**:

- Liaising with project teams and group leaders to ensure the QMS is effectively implemented.
- Taking a leading role in the definition and creation of Quality documentation in compliance with relevant standards.
- Co-ordinating with the Test Facility group leaders and NSTF project teams on implementation of ECSS standards.
- Chairing Test Facility Readiness Review meetings
- Management of Non-conformances and anomalies
- Reporting on Quality metrics to Management
- Participating in and supporting the QASG group Leader during external certification audits and customer audits.
- Developing Quality related training plans and training materials for RAL Space groups.

**Person Specification**:

- (Please note the below criteria will be assessed at Shortlisting and/or Interview stage)_
- Experience of working in a technical organization (scientific or engineering) (S)
- Experience in a system certified to ISO9001 and/or EN9100 (S&I)
- Practical knowledge of ISO 9001:2015 (I)
- Experience of internal auditing to ISO9001 and/or EN9100 (S&I)
- Experience in supporting investigation teams and tracking corrective action (S&I)
- Excellent written and verbal communic



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