Call Center Supervisor

3 weeks ago

Barking, United Kingdom gadgetxperts ltd Full time

Job Summary:
**Responsibilities**:

- 352047113496447
- Monitor and evaluate call center performance to ensure customer satisfaction goals are met
- Provide coaching and feedback to team members to improve performance
- Develop and implement strategies to increase productivity and efficiency
- Analyze call center data and generate reports on key metrics
- Collaborate with other departments to resolve customer issues and improve processes
- Conduct regular training sessions to enhance the skills of call center representatives
- Maintain a positive work environment that fosters teamwork and employee engagement

**Skills**:

- Excellent communication skills, both verbal and written
- Fluency in English is required; fluency in Spanish or other languages is a plus
- Strong leadership abilities with the ability to motivate and inspire a team
- Ability to analyze data and make data-driven decisions
- Proven experience in managing a call center or customer service team
- Proficient in using call center software and systems
- Exceptional problem-solving skills with the ability to handle challenging situations
- Strong organizational skills with the ability to prioritize tasks effectively

We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career advancement. If you are a dedicated professional with a passion for delivering excellent customer service, we would love to hear from you.

Please note that all positions at our company are paid, including internship positions.

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 15/04/2024
Reference ID: Call Center Supervisor
Expected start date: 04/04/2024

  • Gas Engineer

    4 weeks ago

    Barking, United Kingdom Rubix Personnel Limited Full time

    **WANTED! Qualified Gas Engineers** **Barking, Greater London** Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Ideally you will have; 2 years experience and domestic gas qualifications...

  • Assistant Retail Assistant

    6 days ago

    Barking, Suffolk, United Kingdom SLS Recruitment Full time

    Customer Sales Assistants - Full-time - London Are you a graduating college or university student contemplating the next step? ALL successful candidates must be 18+ and WILL be required to attend meetings in person at the office on a daily basis. Our client is currently recruiting for sales and customer service assistants due to their recent expansion and...

  • Sales Assistant

    6 days ago

    Barking, Suffolk, United Kingdom SLS Recruitment Full time

    Customer Sales Assistants - Full-time - London Are you a graduating college or university student contemplating the next step? Salary: £21k-£30k per year (OTE) Location: London ALL successful candidates must be 18+ and WILL be required to attend meetings in person at the office on a daily basis. Our client is currently recruiting for sales and customer...

  • Technology Risk Manager

    3 weeks ago

    Barking, Suffolk, United Kingdom Chase Full time

    Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Shift Day Here at JPMorgan Chase & Co., we know that people want excellent value combined with excellent experience, from a bank they can trust. So, we launched a new digital bank called Chase - to revolutionize mobile banking by creating seamless...

  • Technology Risk

    3 weeks ago

    Barking, Suffolk, United Kingdom Chase Full time

    Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Shift Day JOB DESCRIPTION Here at JPMorgan Chase & Co., we know that people want excellent value combined with excellent experience, from a bank they can trust. So, we launched a new digital bank called Chase - to revolutionize mobile banking by...

  • Data Risk and Control Manager

    3 weeks ago

    Barking, Suffolk, United Kingdom Chase Full time

    Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Shift Day JOB DESCRIPTION Data Risk and Control Manager  Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase - to...