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Event Team Member

4 months ago

Carlisle, United Kingdom Hickory Full time

**Job Title**: Bar & Event Team
**Location**:The Sands Centre, Carlisle
**Reports to**: Manager/Supervisor

As an award-winning Scottish business, Hickory has a reputation for delivering showstopping food and drink experiences in incredible venues, locations and sites across Scotland, developing lasting partnerships. Our values are embedded in our teams, instilled in our business and vital to our customers. Rooted in respect for our people, the places we work and our planet, we are driven to deliver the very best service we can for our customers.

We are looking for new Bar & Event Team Members to join us in this exciting opportunity in the newly redeveloped destination venue The Sands Centre.
- ___

**Role**

We are looking for strong personalities who are responsible for the following tasks:

- Undertake mandatory licensing training using FLOW
- Ensuring that the opening and closing procedures are followed, including cleaning the bar/equipment at the end of an event
- Deliver outstanding customer service and helping achieve the highest of standards in guest satisfaction
- Assist with the beverage/bar requirements at various events
- Maintain the upkeep and cleanliness of bars and equipment throughout the event
- Adhere to the licensing requirements at all times
- Assist with drinks and food service where required
- Assist with maintaining the upkeep and condition of all venues
- Reliable availability to meet the demands of the business
- Attend staff training/events
- Follow and enforce health and safety requirements at all time

**Key Deliverables**

Bar Staff serving Hickory & The Sands Centre are always working on behalf of our clients, owners and working with other team members. You must possess the attitudes, behaviours, skills and values that follow:

- Passionate about drinks and drinks service/innovation
- Exceptional customer handling skills
- Committed to delivering a quality customer service
- Exceptional organisational skills
- Effective communication skills
- Ability to think on your feet
- Confidence to talk with clients and event guests
- Highly presentable
- Flexible and adaptable
- Responsive to needs of customer and colleagues
- A team player
- Ability to act as an ambassador for the Company
- You are employed on a 0 hours contract
- Shifts can be booked on Hickory’s scheduling software
- The minimum shift we’ll ask you to work is 4 hours
- £9.90 per hour - Accredited Living Wage + holiday pay per hour £1.19
Totalling £11.09 per hour overall.
- Payments are made weekly in arrears directly into your bank account

**The Hickory Way - Our Values**

**Bold**:

- we make creative choices that inspire innovative opportunities for our clients, our teams and the industry. We own our choices, and they make us stand out from the crowd.
**Genuine**:

- we operate with decency; we are true to our word and build authentic relationships and experiences.
**Respect**:

- we treat others how we’d like to be treated ourselves. We have respect for our people, places and planet, and if we say we’ll do it, we deliver it, exactly.
**Partnerships**:

- we take time to nurture relationships, collaborating in the most creative ways to find effective methods of delivering success.
**Excellence**:

- we go the extra mile to deliver on our commitment to quality work. Our training and development is second to none thanks to our all-encompassing quality system.

**Job Type**: Part-time
Part-time hours: 20-40 per week

**Salary**: £9.90 per hour

Schedule:

- Weekend availability

Work Location: One location