Warehouse Operative

6 months ago

Matlock, United Kingdom Ashbrook Roofing Supplies Ltd Full time

Ashbrook Roofing Supplies is a forward thinking and dynamic family run business who specialises in the sale of roofing, building and home/garden improvement materials. Operating across two separate depots to customers via our on-line sales platforms and our instore trade counter in Matlock, we supply to both trade and retail customers, focusing on delivering extraordinary customer service and after sales support.

We are a business who is committed to growth, development, sustainability, and Innovation.

Ashbrook Roofing Supplies has grown three-fold over the last few years. A key element of our success has come through our focus on supporting and developing our colleagues to become the very best they can be. This in turn helps us to deliver to our customers a diverse range of competitively priced products, backed up by extraordinary customer service, ensuring that our customers come back to us time and again.
- **Ashbrook Roofing Supplies Mission Statement**_
- We remain a family run business whose mission is to inspire, support & deliver our customers project needs._
- **Vision Statement**_
- Our vision is to improve the quality of Roofing & Building within the communities we serve by:_
- Operating welcoming and efficient multi-site locations_
- Stocking an inspirational range of products focusing on quality, value and price_
- Offering expert advice, extraordinary level of service & after sales support_
- ...bringing customers back time and time again._
- **Core Values**_
- _**Positivity**_ _and open-mindedness helps us solve challenges and makes life more fun_
- _ **Integrity**_ we take ownership of what we do, behaving with respect & integrity to our customers and our colleagues._
- _**Commitment**_ we have the company targets in mind when we carry out our tasks to the very best of our ability._
- _**Discipline**_ we follow Standard Operating Procedures, do our job 'Right First Time' and always ensure the health and safety of ourselves and those around us._
- _**Communicative**_ we timely share facts and information that will help others, and we escalate when needed._

To continue the delivery of their growth focused vision, Ashbrook Roofing are searching for additional _**Warehouse Operative **_to bring their skills and strengths to the team.
- **Responsibilities include**_
- Ensure customer’s orders are quickly, efficiently, respectfully, and consistently picked and finished to a high standard of work within the guidelines of Ashbrook Roofing’s customer standards.
- Ensure orders are picked, labelled and despatched on-time and in full whilst meeting internal and external metrics. Contribute in the resolution of or escalate matters that directly or indirectly impact sales, profitability or meeting internal or external metrics.
- Maintain exceptional quality standards through thorough checking of picked orders checking for both quality and accuracy.
- Ensure stock is rotated and picked correctly, stored efficiently, securely and without damage, maintain clean isles and picking areas, and maximise use of available space within the warehouse.
- Ensure items found to be damaged or otherwise unsuitable for the fulfilment of customer orders are immediately reported for quarantine and remedial action.
- Proactively identify and escalate shortages, underselling or short dated products to the purchasing team. Undertake/participate in cycle counting as required.
- Where qualified operate and maintain fork trucks in full compliance with the Ashbrook Roofing Supplies Fork Truck Safety Policy.
- Ensure the timely, safe and damage free loading of outbound e-Commerce consignments onto associated couriers. Ensure that all consignments are accounted for and that associated transactions are processed and all documentation is maintained as per procedure.
- Ensure all equipment, materials and packaging has been tidied up and placed back into their allocated location at the end of every day, tools being placed back onto their designated shadow boards. The warehouses and yard are to be being swept at the end of every day.
- Manage site waste through skip management or company vehicles. Use the plastic and cardboard recycling systems within the depot.
- Carry out any other reasonable instruction which is beneficial to the business
- Additional duties as maybe requested by the Operations Manager or Management Team that include but is not limited to the support of the yard operations team and or the transport team.
- Support as may be required our trade counter sales requests picking orders directly for waiting customers.
- **Required skills & experience**_
- You will have a positive outlook and ability to work on own initiative as an individual or part of a team Ideally you will have experience gained from working within a similar role/environment.
- A counterbalance forklift truck licence would be highly beneficial.
- **Benefits**_
- A competitive salary.
- Company pension scheme.
- 28 days holiday.
- Staff discounts.

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