Service Desk Analyst
3 weeks ago
**Service Desk Analyst - Three month initial contract**
**Location: Birmingham (Onsite)**
**Hourly Rate: £12.55 (Holiday inclusive)**
**Start Date: ASAP**
**Role Overview**:
We are looking for an experienced IT Service Centre Analyst who is customer focussed and able to provide extensive 1st and 2nd Level IT Support to join one of our reputable clients based in the Birmingham area.
**Key Responsibilities**
- Identify and diagnose issues and problems
- Categorize and record reported queries and provide solutions
- Support problem identification
- Advise users on appropriate course of action
- Monitor issues from start to resolution
- Escalate, if needed, unresolved problems to a higher level of support
- Provide essential online security advice and support
**Key and Desired Skills**
- Knowledge of AD (Active Directory)
- **MUST have a minimum of 6 months experienceon a Service Desk position
-
IT Service Desk Analyst
7 days ago
Birmingham, United Kingdom Jumar Solutions Full timeIT Service Desk Analyst £200 per day - Inside IR35 via Umbrella Location: Birmingham, West Midlands - Full time onsite 5 days per week - Excellent transport links Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. The Service Desk Analyst will be required to cover the...
-
IT Service Desk Analyst
3 days ago
Birmingham, United Kingdom Bethnal Full timeIT Service Desk Analyst 200 per day - Inside IR35 via Umbrella Location: Birmingham, West Midlands - Full time onsite 5 days per week - Excellent transport links Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. The Service Desk Analyst will be required to cover the following- ...
-
Senior Service Desk Analyst
1 month ago
Birmingham, United Kingdom Counter Terrorism Policing Full time*Senior Service Desk Analyst - Counter Terrorism Policing HQ* *£32,194 to £34,452 plus a Location allowance of £1,721. You will receive £32,194 the band minimum. Progress to the band maximum of £34,452 will be via incremental progression.* *Location: Birmingham - Close to the NEC / Birmingham Airport* *Behind Counter Terrorism Policing’s (CTP)...
-
Service Desk Analyst
2 weeks ago
Birmingham, United Kingdom Hays Full timeHays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team. You must have skills in the following: · Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line...
-
Service Desk Analyst
1 month ago
Birmingham, United Kingdom Permanent Futures Full timeService Desk Analyst Birmingham – Onsite! Initial contract – 12 months We are working with a client, looking to find an SC or DV-cleared Service Desk Analyst to work on-site in Birmingham! Experience in 1st line support, and dealing with IT tickets is key! Cisco VoIP, Microsoft office suite, and Microsoft active directory are all good to have and...
-
Service Desk Analyst
1 week ago
Birmingham, United Kingdom Falconsmartit Full time1 day ago Be among the first 25 applicants Job Location: Birmingham, UK Language: Required English + French speaking associate Experience Willingness to work in a rotational shift 24*7*365 Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must Good understanding and hands-on experience of Incident...
-
Service Desk Analyst
7 days ago
Birmingham, United Kingdom Falconsmartit Full time3 days ago Be among the first 25 applicants Job Location: Birmingham, UK Language: Required English + French speaking associate Experience Willingness to work in a rotational shift 24*7*365 Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must Good understanding and hands-on experience of Incident...
-
Service Desk Analyst
2 weeks ago
Birmingham, United Kingdom Shoosmiths Full timeThe firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and...
-
Service Desk Analyst
1 week ago
Birmingham, United Kingdom FalconSmartIT Full timeJob Title: Service Desk Analyst Job Type : Permanent Job Location: Birmingham, UK Language: Required English + French speaking associate Experience: Willingness to work in a rotational shift 24*7*365 • Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must • Good understanding and hands-on...
-
Service Desk Analyst
5 days ago
Birmingham, United Kingdom Hexaware Technologies Full timeJob Description Service Desk Analyst (French Speaking) Job Description Experience: Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important. Skills Required: Excellent...
-
Service Desk Analyst
4 weeks ago
Birmingham, United Kingdom Hexaware Technologies Full timeService Desk Analyst (French Speaking) Job DescriptionExperience:Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important. Skills Required:Excellent Communication skills in...
-
Service Desk Analyst
4 weeks ago
Birmingham, United Kingdom Hexaware Technologies Full timeService Desk Analyst (French Speaking) Job DescriptionExperience:Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important. Skills Required:Excellent Communication skills in...
-
Service Desk Analyst
3 weeks ago
Birmingham, United Kingdom Hexaware Technologies Full timeService Desk Analyst (French Speaking) Job Description Experience: Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must. Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important. Skills Required: Excellent Communication skills...
-
Service Desk Analyst
4 weeks ago
Birmingham, United Kingdom Hexaware Technologies Full timeService Desk Analyst (French Speaking) Job DescriptionExperience:Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important. Skills Required:Excellent Communication skills in...
-
Service Desk Analyst
4 weeks ago
Birmingham, United Kingdom Hexaware Technologies Full timeService Desk Analyst (French Speaking) Job DescriptionExperience:Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important. Skills Required:Excellent Communication skills in...
-
Service Desk Analyst
1 week ago
Birmingham, United Kingdom Hexaware Technologies Full timeJob DescriptionService Desk Analyst (French Speaking) Job DescriptionExperience:Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important.Skills Required:Excellent Communication...
-
Help Desk Analyst
1 week ago
Birmingham, United Kingdom Qualient Technology Solutions UK Limited Full timeWe are Looking for a "service Desk analyst" Based in Birmingham, United kingdom Languages: English and FrenchJob Description:Service Desk JD:Experience:Willingness to work in a rotational shift 24*7*365Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is mustGood understanding and hands-on experience of Incident...
-
Help Desk Analyst
6 days ago
Birmingham, United Kingdom Qualient Technology Solutions UK Limited Full timeWe are Looking for a "service Desk analyst" Based in Birmingham, United kingdom Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Languages: English and FrenchJob Description:Service Desk JD:Experience:Willingness to work in a rotational shift 24*7*365Minimum 2...
-
Help Desk Analyst
1 week ago
Birmingham, United Kingdom Qualient Technology Solutions UK Limited Full timeWe are Looking for a "service Desk analyst" Based in Birmingham, United kingdom Languages: English and FrenchJob Description:Service Desk JD:Experience:Willingness to work in a rotational shift 24*7*365Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is mustGood understanding and hands-on experience of Incident...
-
Help Desk Analyst
2 days ago
Birmingham, United Kingdom Qualient Technology Solutions UK Limited Full timeWe are Looking for a "service Desk analyst" Based in Birmingham, United kingdom Languages: English and French Job Description: Service Desk JD: Experience: Willingness to work in a rotational shift 24*7*365 Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must Good understanding and hands-on experience of...