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Shop Supervisor

2 months ago

Birmingham, United Kingdom Delton Traders Ltd Full time

Delton Food Stores are well known departmental stores to provide quality customer service and products. We sell genral grocery products including food, vegitables, fruits and Halal meat. As a Supervisor, you play a key role in optimising sales and leading a high performing team in a busy supermarket. Delton Foods is currently looking for Shop Supervisors (Retail) for their branches located in Derby and Birmingham locations.

**Job Role & Duties**:

- Supervise and coordinate store activities.
- Manage and supervises supermarket team and manage their work schedules, including determining and recommending staff needs to meet sales targets.
- To provide outstanding Customer Service
- Training team members, giving regular feedback to drive performance
- Reporting of feedbacks, queries, and discrepancies in a timely manner
- Manage Refunds and Exchanges
- Liaising and following instructions from senior management
- Directly supervises and coordinates the activities of sales and related workers
- Liaises with managers and other departments to resolve operational problems.
- Reports as required to managerial staff on operational and sales activities and recommendations.

**Personal Attributes**:

- Ambitious and determine to progress
- Excellent Communication and leadership skills
- Passionate
- Determined
- Results driven
- Ability to motivate others
- Attention to detail
- Take pride in their work.
- Be committed to working within the Company Mission, Vision & Values.

**Job Types**: Full-time, Permanent

**Salary**: £18,163.16-£27,490.00 per year

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Birmingham, West Midlands: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 5 years (preferred)

**Language**:

- Urdu (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: One location

Application deadline: 21/02/2023
Expected start date: 15/03/2023

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