Administrator / Customer Service Advisor
3 weeks ago
**Administrator**
**Responsibilities**
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring enquiries
- Directs visitors by via employee and department directories
- Maintains security by following procedures; monitoring visitors book
- Maintains telephone system by following Company instructions for phone operations
- Creates a safe and clean Reception and waiting area(s) by complying Site requirements
- Process customer and work provider enquires and bookings
- Providing updates for customer and work providers for repairs in progress
- Complete customer vehicles check in for repairs and handover at completion
- Assist with organising the drivers diaries arranging collection and deliveries
- Completing certificates for repairs
- Contributes to the team by accomplishing related tasks as needed
- Co-ordinates stationery and refreshment replenishment systems efficiently
- Maintain records within the internal database on a daily basis
- Assists with office administration tasks as required including booking in and out parts and invoicing.
**Benefits**
- Workplace pension (salary exchange option)
- 25 days holiday plus bank holidays (pro rata for part time)
- Family friendly policies
- Cycle to work scheme
- Refer a friend reward
- Discounted MOT, products, parts & servicing in addition to being a great place to work
Office-based Monday to Friday 8/8.30am to 5/5.30pm (to be agreed).
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