Receptionist

**Job Title**:Receptionist

**Location**:Benet Building Belmont, Hereford, HR2 9RP

**Trust Location**:Herefordshire and Worcestershire Health Care NHS Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Herefordshire and Worcestershire Health Care NHS Trust is the place for you.

**About the Trust**

Herefordshire and Worcestershire Health and Care NHS Trust is the main provider of mental health and learning disability services in Herefordshire and Worcestershire, and also provide community nursing and therapy services in Worcestershire. They provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions across Herefordshire and Worcestershire. They are the main providers of mental health and learning disability services in both counties, and also deliver community hospitals, neighbourhood teams and community nursing services across Worcestershire. They have over 40 locations within Hospitals and clinic environments.

**What you’ll be responsible for**:

- Dealing with telephone enquiries
- Dealing with outgoing and incoming mail
- General office duties - filing, photocopying, scanning
- Directing patients and visitors around the site

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS.
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

**You’ll have the following skills/experience**:

- Previous reception experience (desirable)
- Excellent IT skills

Resilient as working on Mental health ward
- Excellent communication skills (verbal and written)
- Excellent organisation skills
- Microsoft package knowledge - Outlook, Word, Excel, and PowerPoint

**As a member of NHS Professionals, you have fantastic benefits**:

- **Competitive pay rates-** work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Full-time, Temporary contract

**Salary**: £11.45 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous reception experience?

Work Location: In person

Reference ID: 65634