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Showroom Assistant

4 months ago

Croydon, United Kingdom LL Kitchens Limited Full time

**About us**

We are the UK's number one kitchen makeover company. We operate as a franchise with a local owner and small friendly team offering a friendly local service.

Your general duties as a Showroom Assistant will include:

- Ensuring the customer experience from the start of their journey to the end is seamless and professional
- Generating sales leads
- Enhancing customer engagement through delivering confident and knowledgeable customer consultations
- Working within a team to deliver targets
- Ensuring service standards are excellent
- Ensuring showroom presentation standards are excellent
- Ensuring showroom kitchen displays are kept in excellent condition
- Being self-motivated with exceptional organisational skills
- Being customer-focused and results-driven
- Arranging and booking appointments for a member of the team to carry out a home/site visit to take measurements
- Taking & making phone calls from and to potential and existing customers
- Be able to work on your own initiative; have strong attention for detail; well-developed organisation and communication skills; and be able to work as part of a small but effective team with limited supervision
- Checking and placing orders for goods

The successful Kitchen Showroom & Administration Assistant will, ideally have similar experience within the home improvement industry, however this is not essential as full training will be provided. Experience of working in a face to face retail/customer service environment is essential. You must have excellent customer service skills and be able to work well in a small but highly effective team. You will need to be flexible and able to work within the showroom opening hours, including alternate weekends and also live within a commutable distance to our showroom.

The work pattern is 3 days per week including alternate Saturdays. 09:30 to 17:00. The kitchen showroom is open 6 days a week and the job is shared so that all 6 days a week are covered. There will be an occasional requirement to work additional days to provide holiday cover.

This list is not exhaustive, and we reserve the right to amend these responsibilities from time-to-time.

**Job Type**: Part-time

**Salary**: £13.15 per hour

Expected hours: 22.5 per week

Ability to commute/relocate:

- Croydon: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service or sales or retail: 1 year (required)

Work Location: In person