Night Shift

2 weeks ago


Newcastle upon Tyne, United Kingdom Victory Amusements & Casino Full time

Customer Service Assistant - 25 - 30 hours per week (Night shift 22.00 - 06.00)

Hourly rate - £11 per hour
- Career progression opportunities.
- Employee Training & Development Programme.
- Overtime available.

What is the role? You will play an integral part in the day to day running of the venue by delivering excellent customer service.
Your tasks will include:
**Providing excellent customer service.**
- Providing refreshments and snacks to customers.
- Promoting offers to customers.
- Handling cash and giving change to customers.
- Checking the ID of customers who look 25 and under.
- Follow guidance and procedures including strict legislations.
- Maintaining the cleanliness and safety of the premises with daily cleaning tasks.
- Basic machine maintenance and fault correction.
- Ensuring the premises and Company property are secure.

Who are we looking for? **A passion for delivering great service, greeting customers with a smile and serving them with pride.** **To be at work on time and well presented.**
- Who are we? Victory Casino Slots is part of Trafalgar Leisure Ltd and is a national provider of arcade and slots entertainment bringing the casino slots experience to the UK High Street. We operate the best gaming and amusement machines on the market. We pride ourselves on offering outstanding service for our customers.

What Happens next?

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £11.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: One location

Reference ID: VCL181022


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