Customer Service Representative

2 weeks ago


Wolverhampton, United Kingdom Alexander Mann Solutions Full time

**Customer Service Advisor - Pendeford**
- Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _

We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows brands. Can you help us to make it possible?

This is a great time to start your career with Lloyds Banking Group as there will be opportunity for temporary roles to become permanent.
- **Location
- **Wobaston Road, Wolverhampton, WV9 5HZ, Opportunity for hybrid working after a 6-month period
- **Start Date: 25th April 2024**:

- **Pay Rate: £12.71**:

- **Shift Pattern**: 20 hrs per week, 10:00-14:00 5 days per week, 1 hr flexibility in start time and includes 4 weekend days in a 4 week period. ( Training Monday - Friday 10am-2pm for the first 4 weeks)

KEY RESPONSIBILITIES:

- Managing inbound customer calls relating to accounts and products
- Telephony and admin-based tasks to service customer queries
- Take ownership of customer problems and being able to solve them at first point of contact
- Contribute to an environment where colleagues want to work and where customers feel valued

SKILLS:

- Good oral & written communication
- A positive attitude towards providing excellent customer service which exceeds customer expectations
- Adaptable to change and willing to embrace new ideas
- The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query.
- **There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 6-week training programme.**_

WHAT’S IN IT FOR YOU?
- 6 weeks fully paid training
- Great rates of pay, including pay progression
- Opportunity for potential extension or a permanent position
- The opportunity to work with some of the most influential and experienced managers in the banking industry

**About our Pendeford site...**

With a lively workplace that enjoys a community from all parts of society this site enjoys the following facilities:

- Free on-site car parking with electric charging points
- An extensive canteen with a Starbucks coffee area
- A range of vending machines
- Free hot and cold drinks
- Rest areas with TVs etc.
- Prayer & Quiet reflection rooms
- Kitchenette areas on each floor equipped with fridges & microwaves
- On-site shower & changing facilities
- Good travel networks
- Access to green spaces

**Are you interested in this opportunity?**

To apply, click on the link and you will be sent a response immediately with next steps (please check your junk mail just in case). Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next

Reference ID: ACV00319

**Job Types**: Full-time, Temporary contract, Temp to perm
Contract length: 6 months

**Salary**: £12.71 per hour

**Benefits**:

- Referral programme
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: ACV00244



  • Wolverhampton, United Kingdom Alexander Mann Solutions Full time

    _Lloyds Banking Group is searching for Customer Service Representatives to join the team in Pendeford!_ This is a great time to start your career with Lloyds Banking Group as there will be opportunity for temporary roles to become permanent. - **Location - **Wobaston Road, Wolverhampton, WV9 5HZ, Opportunity for hybrid working after a 6-month period -...


  • Wolverhampton, United Kingdom Adecco Full time

    Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, genderidentities, and more. We do this by showcasing their talents, skills, and unique experience in an...


  • Wolverhampton, United Kingdom Pertemps Network Group Full time

    **Customer Service Representative**: - 042116686**£12 Per Hour** - Full Time**Temporary** **Wolverhampton, West Midlands** **Customer Service And Call Centre** **Job Description**: **Job Title: Temporary Customer Service Rep** **Location**: Wolverhampton, UK - **Company**: Are a well-established distributor based in Wolverhampton, specializsng in...


  • Wolverhampton, United Kingdom Adecco Full time

    Customer Service Representative Pay: £17 Hours: 37 Duration: 6 months Location: Wolverhampton Role summary: This position is for a Customer Service professional within the Aftermarket Environment. This will entail responding to/hosting customer calls and inquiries to provide the customer with updates on their orderbook whilst ensuring smooth customer...


  • Wolverhampton, United Kingdom Metro Bank PLC Full time

    **Team** Retail & Business Banking **Location** Wolverhampton **County** West Midlands **Ref #** 18680 **Closing Date** 18-Feb-2023 Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for...


  • Wolverhampton, United Kingdom Alexander Mann Solutions Full time

    _Lloyds Banking Group is searching for Customer Service Advisors to join the team in Pendeford! _ This is a great time to start your career with Lloyds Banking Group as there will be opportunity for temporary roles to become permanent. - **Location - **Wobaston Road, Wolverhampton, WV9 5HZ, Opportunity for hybrid working after a 6-month period - **Start...


  • Wolverhampton, United Kingdom Eurofins UK Food Testing Full time

    **Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work...


  • Wolverhampton, United Kingdom Eurofins UK Food Testing Full time

    **Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work...


  • Wolverhampton, United Kingdom Eurofins UK Food Testing Full time

    Company Description **Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with...


  • Wolverhampton, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Pendeford** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...


  • Wolverhampton, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Pendeford** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...


  • Wolverhampton, United Kingdom Eurofins Full time

    Job Description Working hours are Monday - Friday, rotational shifts of 8am-4pm, 9am-5pm or 10am-6pm. The purpose of the role is to be the first point of contact for any customer communication coming into Eurofins, including interco partners; to ensure the customers get a timely response or are directed to the appropriate business area quickly and...


  • Wolverhampton, United Kingdom William Hill Full time

    **Location** Wolverhampton, Wednesfield, Wood End Road, WV11 1YD **Contract type** Part-time **Salary** 10.50ph then 10.90ph after completion of probation **Hours** 20 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets....


  • Wolverhampton, United Kingdom V1 Distribution Ltd Full time

    **Responsibilities**: - Sell our service to customers. - Take orders from customers over the phone. - Represent the company services to customers. - Monitor customer satisfaction level. - Be a leader and mentor to junior sales representatives. **Job Types**: Full-time, Part-time Part-time hours: 37.5 per week **Salary**: Up to £25,000.00 per...


  • Wolverhampton, United Kingdom Concept Resourcing Full time

    A BRAND-NEW opportunity for a **Telesales Representative**focused on supporting a corporate account manager and generating new business. As the **Telesales Representative** this is a fantastic opportunity to join a long-established independent telecommunications company who are looking to continue growing through organic business growth. **Responsibilities...


  • Wolverhampton, United Kingdom Wolverhampton Homes Full time

    Job Introduction **Customer Service Advisor x4** **Salary**: £24,633 - £26,560 **Hours**: 37 hours per week **Location**: Wolverhampton **Job Type**: Permanent **Overview**: We have an exciting opportunity for four Customer Service Advisors to join us on our Homes Direct team. **Key Responsibilities**: - Promote the use of our online services with...


  • Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full time

    Sales and Customer Service, £25,000 per annum, Wolverhampton, Office based, Full-time 9-17:30 **Your new company**Hays Business Support are working with a family run business based in Wolverhampton. Due to growth within the business they are looking to expand their Sales and Customer Service team. This is a full time, permanent position based in their...


  • Wolverhampton, United Kingdom Huntress Full time

    £35,000 12.5% annual bonus Wolverhampton Duties include: - Leading and motivating a team of 10 customer service representatives to achieve performance targets and deliver exceptional customer service. - Provide coaching, training and feedback to team members to enhance their skills and performance. - Handling escalated customer enquiries and complaints...


  • Wolverhampton, United Kingdom Concept Resourcing Full time

    A BRAND-NEW opportunity for a **Sales Development Representative** focused on supporting a corporate account manager and generating new business. As the **Sales Development Representative this** is a fantastic opportunity to join a long-established independent telecommunications company who are looking to continue growing through organic business...


  • Wolverhampton, United Kingdom On Target Recruitment Full time

    **The Company**: - This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative. - All Design and Manufacture for the provision of modular and bespoke excavation support systems is done in house. - Well...