Hotel Receptionist

**Hotel Receptionist - Full Time Hours - 40 Hours Per Week - £11.44 per hour**

The Hythe Imperial has stood at the heart of the beautiful seaside town for hundreds of years. Replete with Victorian splendour, it offers guests the chance to bask in the coastal air and panoramic sea views while enjoying friendly and attentive service from our enthusiastic team. The Hythe Imperial has hosted families, couples, business visitors and locals and each guest has got something unique out of their stay.

We are looking for an enthusiastic and experienced Receptionist to join our team. You will be responsible for providing a cheerful, polite and efficient reception service. Meeting and greeting guests, issuing security passes and a wide range of administrative support. This role is key in providing excellent service to our client & customers and is a key interface between all members of the onsite team.

Our reception team consistently delivers a seamless and personal arrival and departure experience for our guests whilst dealing with any query and maximizing revenue by cross selling our Restaurant, Bars and Spa.

**The Person**:
We are looking for individuals that understand what it takes to be the best and preferably with proven success in a similar environment. If you are a team player, keen to learn with a desire to excel and have outstanding communication skills please do apply.

Other skills that will need to be demonstrated include:
Previous hotel reception experience preferred to include working with a computerised booking system.

Previous experience as a hotel receptionist from within a hotel.

Exceptional customer care skills.

Empathy for your colleagues.

Ability to work under pressure.

Pride and attention to detail in your work.

The finest personal presentation.

Distinctive, professional and warm personality.

Confidence & professionalism in dealing with high profile clients.

**The Benefits**:

- **Staff Meals are provided.**
- **Free use of the Gym and Swimming Pool (Friends and Family discounts available)**
- **20% discount on Spa Treatments**

Please note this position including evenings, weekends and bank holidays. A selection of hours are allocated on a rota basis. Salary is £11.44 per hour.

**All applicants must have the right to work in the UK.**

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person