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School Transfer and Logistics Coordinator

4 months ago

Canterbury, United Kingdom Stafford House Study Holidays Full time

A year round role, supporting summer operations.

Here at Stafford House Study Holidays, we provide learning holidays for around 6,000 young, international students each summer. As an integral part of the operations team, you’ll assist with transfer bookings for student’s arrivals and departures, as well as supporting our Meet & Greet Coordinators and external customers, occasionally at other sites.

It’s not just an office role, although you’ll be based at our Head Office, just a 2-minute walk from Canterbury city centre. You will be required to assist the operations team at our warehouse on occasion. Additionally, there may be some days spent at transport hubs (airports, St. Pancras International etc.) to support student arrivals.

The role operates from Monday to Friday, 37.5 hours per week although you will need to be a little flexible with days to include weekends during June - August each summer, as this is our busiest time.

It’s a fast-paced, fun role with no 2 days alike. You’ll need to thrive on a challenge and embrace working as a team to ensure the smooth logístical aspect of our study holidays.

**What’s in it for you?**
- Gain further experience in logistics and transport within the tourism and education industry
- Training and support given from an experienced and supportive team
- Free parking on site
- A full range of benefits including - Free meals when on shift in the school canteen, various financial benefits, employee assistance programme, discount vouchers, health related plans, online learning etc
- £23,000 per annum

**Here a little more about what the role involves**
- Liaising with transport companies and making transportation bookings including coaches, taxis and trains
- Communicating with transport providers and members of the team regarding last minute travel plans and status of arrivals/departures.
- Taking part in the Hold out-of-hours Individuals Transfer Phone on a rota basis.
- Being flexible to assist at our warehouse on occasion, as well as transport hubs (airports, St. Pancras International etc.) to support student arrivals.
- Supporting the Operations Team in Head Office and Boston, USA, as well as Meet & Greet staff

**What you’ll need for this role**:

- A passion for all things travel, as well as a calm approach to overcoming obstacles that typically affect travel plans
- Have some experience of logistics, customer service or office work, which demonstrates relevance to this position
- Flexibility to travel to our warehouse and on occasion to arrival hubs
- Be a fantastic communicator, with a professional and friendly manner
- Have great organisational with attention to detail

**Who are we?**
For more than 25 years we have been providing high quality English Language and activity courses for young learners. We offer 7 fantastic study locations within the UK with a wide range of courses to choose from including English Language and activities, creative Art & Design, sports, and academic preparation courses.
Stafford House International is part of CATS Global Schools (CGS), a leading education group committed to inspiring the next generation of world shapers.

**OUR COMMITMENT TO INCLUSION AND DIVERSITY**: We are committed to diversity, inclusion and belonging. Building on our core values - Pioneering, Persevering, People - we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all.

**AND FINALLY**:What are you waiting for? We look forward to hearing from you. Good luck

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Canteen
- Casual dress
- Cycle to work scheme
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- 8 hour shift

Application question(s):

- Are you happy to commute to other locations specified in the job advert on occasion, and are willing to help within our equipment warehouse when required?
- Do you live within a realistic daily commuting distance to Canterbury, Kent?

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 001097
Expected start date: 04/01/2024