Relief Branch Assistant Part Time

1 month ago


Market Harborough, United Kingdom Interaction Recruitment Full time

Job Title: Relief Branch Assistant (Customer Services)
Role Type: Permanent / Part Time
Our client has a new opportunity for a part time Customer Services Assistant to provide relief cover in their busy branches across several locations, including Kettering, Corby and Market Harborough.
Key Responsibilities:

- Deliver exception customer service
- Deliver competent till management service
- Demonstrate a full knowledge of the clients products (full product training will be provided)
- Ensure that correct policies, processed and procedures are followed at all times
- Take ownerships of your training and development and proactively drive this
- Commitment to the business objectives and contributing to these accordingly
- Provide help and support to customers and colleagues where required
- Ensuring the customer journey results in good customer outcomes
- Security of customer data
- General administration
Key skills
- Good customer service skills gained in a customer facing role
- Highs levels of accuracy and numeracy
- Flexible & adaptable
- Sense of community
- Passionate about what you do
This is a permanent role. The hours of work are Part time - Part time - at least 20 hours per week Monday to Saturday. This position is required to work at all branch locations Kettering, Harket Harborough and this will mean the working hours can vary eachweek depending on the working location. Travel expenses and time is paid.



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