Apprentice Import/export Clerk
2 months ago
**What will the apprentice be doing?**
- Always showing politeness, respect and an enthusiasm for the business whilst receiving and handling all enquiries.
- Dealing with courier post.
- Deal directly with customers, displaying passion, understanding and professionalism with a positive, effective telephone manner.
- Maintain office and filing systems.
- Prepare, produce, copy, scan and distribute correspondence, letters, reports, newsletters, minutes, etc.
- General shipping office duties.
- Receive and handle telephone calls deal with queries and provide general information.
- You will be required to work on the export desk dealing with drivers enquiries.
- You will be fully trained on all aspects of import/export.
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will achieve your Level 2 Customer Service Practitioner Apprenticeship Standard. There are workshops that you will need to attend via Zoom.
- You will have a Mentor for one-to-one teaching and learning.
- In-house training will be given to support specifics of the role.
**What is the expected career progression after this apprenticeship?**
**Desired skills and personal qualities**
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
**Qualifications**
- GCSE or equivalent English (Grade 4/C) essential
- GCSE or equivalent Maths (Grade 4/C) essential
**Salary**: £5.28-£10.42 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Tilbury: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: AG- CS
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