Customer Supply Chain Coordinator
3 days ago
A great British food company
Premier Foods is one of Britain’s biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country.
Many of our brands have been part of UK life for more than a century and you’ll find them in 94% of British households.
At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and potential colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.
Customer Supply Chain Coordinator
Full time, permanent
Salary up to £25,750 per annum
Hybrid working - Lutterworth office and home
Flexibility on working hours, and some weekend working, will be required
An exciting opportunity has arisen for supply chain/customer service coordinator to manage the day to day processing of customer accounts, with pro-active communication both internally & externally. Building collaborative relationships with the customer’s supply chain contacts will be key to the success of this role.
**What you will be doing**:
Effectively analyse orders, including identifying demand fluctuation
Regular liaison with stock team and bakery schedulers on availability of stock
Pro-actively notify customers on order shorts and any other order queries and concerns
Develop effective, collaborative relationships with customer to agree on their data and support requirements
Active daily management of “promotions” and daily order trackers
Investigate ‘root cause’ reasons for shorts and report that to the customer
Be aware of transport running schedule and ensure effective communications with transport and other internal functions including bakeries.
**What we need from you**:
Previous experience of working with customers in a logistics/supply chain administration role
Flexiblility on working hours and weekend working is essential
Working knowledge of Microsoft Office and ideally SAP
Strong communication and customer service skills
Experience from a fast paced environment
Strong analytical skills, ideally with some report writing experience
**What we offer you in return**:
Salary of up to £25,750 per annum
Up to 7.5% pension
Life assurance
Wide range of online and in-house training
Access to an employee discount scheme, with access to hundreds of nationwide retailers
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