Games Master

Duties:

- Manage and oversee all aspects of the game experience for guests
- Provide excellent hospitality and guest services to ensure a memorable and enjoyable experience
- Set up and reset game rooms according to specific guidelines and instructions
- Brief guests on the rules and objectives of the game, ensuring they have a clear understanding before starting
- Monitor game progress and provide hints or assistance when necessary, while maintaining the integrity of the game
- Handle customer inquiries, concerns, and complaints in a professional and timely manner
- Maintain cleanliness and organization of game rooms and common areas
- Collaborate with team members to ensure smooth operation of games and overall customer satisfaction

**Skills**:

- Strong interpersonal and communication skills to effectively interact with guests and team members
- Excellent problem-solving abilities to assist guests in overcoming challenges during gameplay
- Ability to manage multiple tasks simultaneously in a fast-paced environment
- Attention to detail to ensure accuracy in game setup and adherence to rules
- Flexibility to adapt to changing circumstances or unexpected situations during gameplay
- Customer service-oriented mindset with a focus on providing exceptional experiences for guests

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned.

**Job Type**: Part-time

**Salary**: £10.75 per hour

**Benefits**:

- Company events
- Company pension

**Experience**:

- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Grays (required)

Ability to Relocate:

- Grays: Relocate before starting work (preferred)

Work Location: In person