Security Officer

2 months ago

StocktonOnTees, United Kingdom NTH Solutions Full time

To provide a high quality and efficient, customer orientated Security service within the North Tees & Hartlepool NHS Foundation Trust, working across both sites as necessary to meet the needs of the service.

To take direction from the Security Manager / or their nominated Deputy at all times. Working under the supervision of the Security Manager but also working independently during shifts, exercising initiative on matters not prescribed within established policies and procedures.
Attend immediately all calls for assistance involving
5.2.1 Those in fear of physical harm
5.2.2 Scenes of actual or suspected crime where personal injury is involved
5.2.3 Crime in progress
5.2.4 Fire alarms
5.3 To monitor CCTV systems and report any untoward incidents in accordance with agreed protocols, policies and procedures.
5.4 All incidents will be investigated, reported and logged. All crimes reported to, or discovered by the Security service will be investigated by them and/or the police service, depending on the circumstances.
5.5 Respond to intruder alarms, inspect for signs of break - in, and liaise with the Police.

NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.

Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.

We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.

Question and establish the identities of suspicious persons found unescorted in non public areas who are not displaying valid identity badges. Ensure that no unauthorised persons gain access to the premises. If they do, bring about eviction from the site as quickly and unobtrusively as possible.

Receive reports of lost property and accept found personal property for safe keeping and maintain register of lost and found property. Take active steps to trace owners and restore their property.

Process staff ID badges, PAC cards etc., and update details on the computer
system following receipt of completed authorisation documentation and
appropriate checks.

Carry out physical security patrols both internal and external, to include car
parking areas providing protection for buildings and properties

Maintain a log of incidents; make written reports of incidents and crime using a note book system - Transfer entries onto Security service logging system - Immediately reporting a crime or serious incident.

To provide written reports, witness statements to the police, to attend
magistrates or Crown court to give evidence as applicable

To lock/unlock buildings and departments on a daily basis.

Monitor the issuing and receiving of departmental keys - log details as
applicable.

Provides assistance and direction to members of the public.

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