Customer Team Member

6 months ago

Gravesend, United Kingdom AF Blakemore Full time

**Greggs Customer Team Member / Bakery Assistant Tollgate, Kent**

**Min 12-24 **Hours Per Week including evenings and weekends.**

**Shift pastern: Various shifts available between 4am - 7pm**

We have an **opportunity** for a **Greggs Customer Team Member / Bakery Assistant **who is motivated, friendly, hands-on and passionate about their store offering excellent service and standards to our customers. Reporting directly to the Store Manager, you will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store and staff and provision of friendly, efficient service to customers, colleagues and visitors.

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

**Key Tasks/Responsibilities**:

- Preparing of all hot and cold food ready for customers.
- Managing the ovens when cooking hot food items.
- Demonstrate a complete understanding of menu items and explain options to customers accurately.
- Neatly wrap and present food according to customer orders.
- Re-stock sandwiches to ensure a sufficient supply throughout the opening hours of the department.
- Use the till to record the order, take the payment and give correct change where necessary.
- Understand and adhered to all Greggs and company operating processes, policies and procedures.
- Adhere to all food handling, safety, and sanitation standards when storing/preparing/serving food and cleaning the department.

**Required Skills/Knowledge**
- Previous experience in a similar role and/or industry is preferred
- Some understanding of health and food safety legislative responsibilities in a food environment
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward

**What's in it for you?**

Excellent benefits package including:

- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support - access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards

Please see Job Description for more details

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