Housekeeper

6 months ago


Abergavenny, United Kingdom The Bell at Skenfrith Full time

Deliver excellent customer service, at all times
- Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas
- Service all bedrooms and corridors, in line with company policy
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
- Maintain the stocking levels of all point-of-sales and consumables
- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
- Reset lighting to the current standards
- Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades
- Store all soiled and clean laundry in line with company policy and complete the required documentation
- Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety
- Report any security issues to Head Housekeeper/ Manager
- Maintain personal knowledge by completing in-house training and workbooks
- Always adhere to all company policies and procedures and licensing laws
- Be involved and contribute at team meetings
- Carry out instructions given by the management team or Head Housekeeper.

**Job Types**: Full-time, Part-time

Pay: £11.45-£12.50 per hour

Work Location: In person


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