Undergraduate Programmes Assistant
2 weeks ago
Are you looking for a role that allows you to showcase your organisational skills? We are looking for a new colleague to help us organise, check, and process students’ assessments, grades, and feedback in the Department of History. This is the perfect opportunity for someone with a keen eye for detail and excellent interpersonal skills to p play a key role in supporting our students through their programmes.
You will join a small, supportive and hardworking team, in a thriving department, and will share this role with our current Programmes Assistant on a part-time basis. You will work closely with our Examinations and Assessments Officer, and will spend your time dealing with two main areas of administrative work: assessment support, and module choice and allocations.
The team
We are a team of around 10 professional services staff. We work closely with one another, and with our academic colleagues, in a collegiate and friendly department. You will join the undergraduate support team, and will be managed by our experienced Examinations and Assessments Officer.
The role
- You will be setting up assessment links using specialist software (Blackboard and Turnitin), and checking assessment submissions - a keen eye for detail is key
- You will record late submissions, and flag any non-submission of work to relevant colleagues
- You will liaise with our markers and external examiners to ensure all marking and moderation is completed on time, and adheres to university guidelines
- You will play a key part in our exam boards, ensuring decisions are recorded, and documents are accurate
- You will attend the department’s Undergraduate Affairs Committee, and take minutes of meetings
- You will answer student enquiries and assist with student registration
- You will monitor our module allocations and manage our module approvals
The person
- You will have excellent organisational and communication skills, and will be a good team worker
- You will be confident working with spreadsheets (Google sheets and Excel), and have a good eye for detail and experience of problem-solving
- You will be methodical in your working practices, and be able to manage your time efficiently while working in a busy office and answering student enquiries
- You will have excellent customer service skills, and will be willing to cover other roles within the team, where necessary
We are committed to exploring flexible working opportunities which benefit the individual and University; this role will need to be worked across at least three weekdays, but we would be happy to be as flexible around days and hours as possible.
We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
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