Security Officer Zero-hours Ltn

3 weeks ago

Luton, United Kingdom Signature Aviation Full time

**Security Officer**

**London Luton Airport, Zero Hours contract**

**Job Role**:
Our Security Officers provide the highest level of service relating to the provision of security services within the Luton FBO. Working as part of the Security department, you will ensure all services are provided to our customers in a safe and professional manner.

**Who we are**:
We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879. Business and private aircraft customers land their aircraft with us, and we do everything we can to deliver a truly exceptional service, we don't just aim to please, we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.

We operate from more than 400 individual locations across North America, UK, Mainland Europe, and Asia. We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

**What you'll be doing**:
Other duties will include:

- Ensuring all staff and visitor IDs are valid with the appropriate colour code and access zones in line with policies.
- Acting as the first point of contact in resolving or escalating any access alarms, breaches, or system failures, as well as for any passenger, staff, or visitor queries.
- Assisting our Airside team with basic duties including wing walking, chocks cones, aircraft arrival and departure procedure, as well as the transport of crew to and from hotels, airport, and aircraft.
- Assisting our Customer Service and Front of House teams, playing an active part in the customer journey including luggage, escorting visitor's landside and airside and maintaining standards of the FBO
- Carrying out regular patrols
- Covering receptions duties during night shifts (passenger check-in and CCTV monitoring)

**About you**:
You will have strong communication and listening skills with a good understanding of the principles of equality and diversity our customers have grown to expect from their time at Signature Flight Support.

You will be a strong team player with the ability to work calmly and confidently under pressure and in an ever-changing environment.

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