Customer Support Executive
2 weeks ago
_**Customer Service Advisor/Technical Support**_
- **After Training - Hybrid Working (3 days office + 2 days WFH)**_
**Salary**: £24,380
**Working hours**: Monday to Friday
We are recruiting for a relaxed and vibrant office based in Trafford Park. Within the role you will be working for a leading organisation within the communications industry.
**You will be**:
- You will be an excellent team player with a proactive mindset, with a passion for working together as a team to achieve goals.
- You will thrive in an environment where you are trusted to be work smart and work hard without micromanagement.
- You will have excellent IT Skills, as well as a familiarity with general customer service handling & CRM systems.
- You’ll have an outgoing and welcoming personality, able to adapt to differing customer groups at ease, taking pride in always providing a first-class customer experience
- Ideally, you’ll have previous experience in supporting business customers within the commercial world.
- You will be responsive to change, operating within a fast-paced Wholesale/Business telecoms environment.
- You will be a confident self-starter able to manage and organise your work autonomously.
- You’ll have a strong eye for detail, taking pride in tasks being completed both efficiently and effectively.
**Benefits include**:
- Hybrid working
- Free Onsite parking
- 25 days leave, with option to buy / sell holiday days, plus English public holidays.
- Company bonus - potential to earn a bonus based on personal and company performance.
- Pension scheme
- Life assurance
- Income protection
- Childcare vouchers and paid paternity leave.
- Enhanced maternity / adoption payment and return to work bonus.
- Numerous online discounts
- Eye care vouchers
- Ride2Work scheme
- Paid time off for volunteering initiatives.
**Job Types**: Full-time, Permanent
Pay: From £24,380.00 per year
**Benefits**:
- Childcare
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
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