Customer Service Representative

6 months ago


Exeter, United Kingdom Red Recruitment Full time

Red Recruitment is excited to be recruiting Customer Service Representatives to join an award-winning, multi-insurer company located in Exeter. This position is temporary and is £11.81 per hour and offers hybrid working options after the training period.

This company are not only a registered Investors in People employer but is also recognised as one of the UK's Great Places to Work.

**Benefits and Package for a Customer Service Representative**:

- ** Salary**: £11.81 per hour (+ bonus)
- ** Hours**: Monday - Friday, 35 hours per week (flexible, condensed working, part-time working, job shares or staggered hours can be considered)
- ** Contract** **Type**: Temporary to permanent
- ** Location**: Exeter / Hybrid (after the training period)

**Key Responsibilities of a Customer Service Representative**:

- Managing all medical evidence supplier communications with regards to new business pipeline
- Providing administrative support to the underwriting team
- Managing risk within the company by following all processes and ensuring internal controls are being adhered to
- Maintaining a close working relationship with the Underwriters, Regional Account Managers and Account Executives
- Undertaking training to develop skills and keep knowledge relevant and up to date

**Key Skills and Experience of a Customer Service Representative**:

- Experience in dealing with customers and building rapport
- Computer literate with experience using Microsoft packages
- Experience working in a regulated environment is desirable
- Excellent team working skills and the ability to be a good relationship builder is required
- Must have strong listening skills with great attention to detail

Red Recruitment (Business)



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