Departure Point Assistant

3 weeks ago


Edinburgh, United Kingdom Timberbush Tours Full time

**Part time Departure Point Assistant**

**Reporting to**: Transport Manager

**Location: Operational base, **Unit 4, Forth Industrial Estate, Sealcarr Street, Edinburgh, EH5 1RF, operating at Lawnmarket departure point.

**Job Purpose**

Often being the person to deliver the “first impression” to our customers, the role of the Departure Point Assistant is very important to get our customer experience of to a great start.

Working as part of a small departure point team at the Lawnmarket, near Edinburgh Castle, the role of departure point assistant welcomes our customers as they arrive to join our scheduled coach tours. Meeting and greeting passengers with a warm and friendly manner, checking them in and guiding to the appropriate coach. This can be a fast paced and very rewarding role meeting a variety of passengers from around the world.

With the early start and finish times, this role may suit a sociable and active semi-retired person but is of course open to all applicants with the right qualities.

**Core hours, 06.00 - 10.00hrs operating 7 days per week. (3-5 days per week from 7)**

**Part time 12-20 hours per week.**

**Rate £10.50, rising to £11.50 after probationary period.**

**Job Duties**
- Provide operational support to Transport team at the departure point.
- Meeting and greeting passengers, checking in from a passenger list and directing passengers to the appropriate coach.
- Delivering brochures and commissions to local hotels and B&Bs.
- Driving licence required to drive company vehicle.

If you are a reliable, outgoing, confident, clear communicator who is well presented and customer focused, please get in touch.

**Job Type**: Part-time
Part-time hours: 12-20 per week

**Salary**: From £10.50 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift

Supplemental pay types:

- Loyalty bonus

Work Location: In person



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