Medical Receptionist

**Job Summary**:
Alcester Health Centre is a forward thinking and team oriented practice looking for a motivated individual with a positive attitude to work in our friendly reception team. Alcester is a busy practice of circa 5600 patients and is committed to providing modern care with traditional values.

Medical receptionists are an integral part of the day to day running of the GP surgery. You will be the first point of contact for patients to assist and direct them to the appropriate service or healthcare professional at the right time. You will be a key member of the team and help by providing general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

**Key Responsibilities**:

- Assist in patient queries face-to-face and via the telephone
- Process appointment requests for both on the day and future appointments - ensuring callers are directed to the appropriate healthcare professional
- Organise visits requests and care home ward rounds
- Receiving patients consulting with members of Practice team
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures - such as Registrations of new patients
- Process patients change of address - computer data and medical records
- Process repeat prescription request in accordance with Practice guidelines
- Filing and retrieving paperwork
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

**Job Types**: Part-time, Permanent

**Salary**: £10.20-£11.20 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 08/09/2023