Customer Service Advisor
1 month ago
**Responsibilities**:
- Professionally and effectively resolving all customer service issues following delivery
- Maintain company's core values, mission and reputation
- Analysing supplier performance
- Liaising with sales administration/ sales team
- Liaising with suppliers
- Order Processing on computerised system
- Arranging customer deliveries
- Negotiating financial settlements with Customers if requested/ authorised by a Senior Manager
**Key Skills**:
- The ambition to become a customer service champion
- Empathy
- Organisation
- Filing
- Keyboard / Typing
- Basic Microsoft Office (Word / Excel)
- Data Input
- Negotiation skills
**Annual Holidays**: 20 days + Bank Holidays
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00-£20,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Reference ID: Customer Service Advisor
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