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Supervisor

4 months ago

Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

**Job description** Job Number: 00CH**

Join us as a Supervisor at our Cheshire Oaks store, becoming an important member of the store management team

**The Role: Supervisor**

**Location: Cheshire Oaks**

**Working Hours: 30 hours per week**

**Salary: £23,000 - £25,000 per annum pro rata + company bonus**
- Monday: 08:30 - 15:30
- Tuesday: 15:00 - 20:30
- Thursday: 08:30 - 15:30
- Friday: 08:30 - 15:30
- Saturday: 16:30 - 21:30

**Company Benefits**:
A positive workplace culture, annual 10% company bonus paid quarterly based on company profits achieved, generous employee discount, pension contributions, development opportunities, company events and more

**The Role**

As a Supervisor you will support the Store Manager and assume a deputy lead role within the store. You will drive the delivery of the service and sales goals of the store, ensuring the store runs efficiently and effectively whilst managing the team.

Main duties will include, although not be limited to:

- To work alongside the Store Manager, managing the day-to-day operations of the store, deputizing when necessary.
- To deliver excellent customer service dealing with customer questions and customer service issues promptly and efficiently in line with company policy.
- To deliver sales goals, holding daily team briefings and updates.
- To cash up and supervise staff members cashing up.
- Ensure all staff are fully trained on all store processes e.g. EPOS, E-Learning, Customer Service.
- To manage stock control (including stock takes), ensuring all stock is controlled and stored securely throughout the day.
- To maintain the security of the store, ensuring security procedures are adhered to and all store staff trained and aware of their responsibilities.
- To maintain positive working relationships with the head office team and Centre management, encouraging all staff to lead by example.

To be considered for this Supervisor role you will have the following experience, skills and attributes;
- Able to manage and motivate teams
- Ability to drive sales
- Ability to plan and prioritise workload
- Excellent communication skills
- Proven experience as a team supervisor
- Eligibility to work within the UK
- Successfully pass DBS check
- Ability to travel to other stores when required.

**Application Deadline: 17/04/2023**

**Interview Date: 20/04/2023**

Job Reference: CHE03291