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Tom Howley Showroom Advisor

6 months ago

Harrogate, United Kingdom BHID Group Full time

For our discerning clients, a Tom Howley Kitchen (part of the BHID Group) is where they entertain friends, welcome family and feel completely at home.

We are looking to recruit a Showroom Advisor to work on a part time basis. They will be responsible for representing the Tom Howley brand, supporting the Showroom Manager, and ensuring our discerning clients receive the highest level of customer service.

At Tom Howley, we never ask clients what they want in their kitchens. Instead, we ask them what they use their kitchens for. As a Showroom Advisor, you'll demonstrate each kitchen product, ask the right questions and ensure that they have all the answers they need before speaking to a designer.

To join us, it's crucial that you're articulate, and experienced in a similar luxury retail or showroom environment. You should take pride in your appearance, and help our business to run as smoothly as possible.

**Responsibilities**:
To ensure that all prospective clients are greeted in a friendly and professional manner, that they receive a good showroom product demonstration and that their enquiries are properly qualified before their details are passed on to a designer;
To ensure the showroom is kept clean and tidy, which includes ensuring that all displays are in excellent condition, as well as samples being present and in good order;
General administration tasks, including updating showroom footfall and recording client information.

**Personal Qualities**:
Articulate, diligent and flexible individual who has a strong track record in a retail or showroom environment;
Ideally from within a similar industry with experience of working in a showroom environment;
Experience of dealing with discerning clients;
Target driven retail experience;
Strong organisational skills;
Impeccable personal appearance;
Personable, friendly and confident with a can do attitude;
IT literate with experience using Microsoft packages such as Outlook, Excel and Word.

**Why work for us**
- Great work environment
- 22 days annual leave plus bank holidays (rising with service)
- Contractual pension with salary exchange
- BHID Connect - through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers
- Wellbeing centre - exercise videos, mindfulness tools, nutritional and financial advice
- Employee Assistance Programme - access to 24/7 counselling and support helpline
- Employee Mortgage Services - through our partnership with Charles Cameron we provide access to mortgage advice and education services
- Free hot drinks
- We are constantly reviewing our benefits and have some exciting new initiatives coming soon