Station Grade B Area Relief

4 months ago


Glasgow Central Station, United Kingdom ScotRail Full time

GLASGOW CENTRAL & SURROUNDING AREA

STATION GRADE B AREA RELIEF (GENERAL PURPOSE RELIEF & REST DAY RELIEF POSTS)

With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.

Provide relief for staff at locations within Glasgow and surrounding areas. Duties include sale of tickets and other rail service products, providing customers with information and assistance, train dispatch, ensuring that trains leave the station safely and punctually. Maintenance / cleaning of station environments including platforms, waiting areas and toilets, ensuring that the station conforms to the Service Quality Incentive Regime requirements.

A highly motivated and flexible individual with excellent communication skills. Customer friendly focused. An effective team player who can demonstrate individual initiative. Should be able to work under pressure whilst remaining calm. Ideally you will have customer service experience.

**Hours of work**: 35-hour week. Various Shifts. Sunday working involved. You will have a contractual commitment to work, when required by the company, up to a maximum of 13 Sunday turns per calendar year.

**Reference Salary**: £34,497 per annum. Training salary £21,193 per annum.

We’ll ensure you’re rewarded for your contribution with a competitive package that includes:
Contributory Final Salary Pension scheme
Free and reduced rate rail travel for you and your family, where applicable.
Generous holiday allowance
Hapi benefits package, offered to everyone at ScotRail.

**Training**: Training initially involves a 2-day Induction training programme


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