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School Fees Assistant

4 months ago

Cobham, United Kingdom ACS International Schools Full time

**School Fees Assistant**

ACS International School is currently recruiting for a School Fees Assistant to join our Finance team based at our Cobham school.

The purpose of this roles is to assist with the day-to-day administration of student accounts, ensuring excellent customer service and smooth and timely issuing of invoices and receipt of school fees. You will be responsible for taking payments from Parents via credit card and processing them accordingly. Alongside, daily banking, monitoring of MIS messages and actioning any changes contained within these.

**Principal Accountabilities**:

- Process Accounts Receivable transactions in a timely manner to ensure ledgers are accurate and up to date.
- Undertake ad hoc duties and reporting as required.
- Build strong relationships with other departments within ACS.
- Process student records and invoices/credit notes
- Maintain accurate billing information and instructions on the database to facilitate timely receipts.
- Collect credit card payments and record these and other payments on the database.
- Issue notice penalty invoices or process refunds for leaving families as applicable.
- Ensure that best practice is being followed and that Terms and Conditions are adhered to by the department.
- Assist with biannual billing process.
- Assist with Month end reconciliations.
- Management of Accounts Receivable inbox

**Knowledge, Skills & Experience Required**:

- Excellent customer service and cultural awareness skills
- High accuracy and attention to detail
- Able to deal sensitively with difficult situations and with discretion
- Able to liaise and interact with Finance colleagues, non-Finance colleagues and external stakeholders in a professional and collaborative manner
- Good IT skills with knowledge of Microsoft office packages: good spreadsheet knowledge preferred. Prior experience of CRM systems preferred
- Good planning and organisational skills to deal appropriately with internal and external stakeholders and meet deadlines
- GCSE English and Mathematics desirable
- Experience working within a Finance team desired, preferably with accounts receivable/credit control/accounts payable experience

**Hours of Work**:This is a part time position of 17.5 hours per week. Ideally Monday - Friday however, we can be flexible with a proposed working pattern.

**Start date**:August 2023

ACS is committed to inclusion across race, gender, faith, identity and abilities. We believe that diversity helps us to fulfil our purpose, realise our vision and exemplify our values.

**Job Types**: Part-time, Permanent
Part-time hours: 17.5 per week

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Free parking
- Gym membership
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme

Schedule:

- Day shift

Ability to commute/relocate:

- Cobham: reliably commute or plan to relocate before starting work (required)

Work Location: In person