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Torquay, United Kingdom Vision Hospitality Recruitment Full time

If you’re looking to work in a hotel in the seaside town of Torquay on the English Riviera, look no further than the iconic Headland Hotel and Spa. This 3* hotel has 78 elegant guest rooms and suites, most with heart-stopping views of Torbay and the South Devon coastline or overlooking our picturesque, perfectly manicured garden. Our team at the Headland are renowned for being amongst the most friendly and engaging team to work with in the local area.

Location: Headland Hotel & Spa, Daddyhole Road, Torquay, Devon, TQ1 2EF

**Salary**: TBD

Your Role:

- To welcome & greet each guest as they enter.
- To ensure each guest is served with in a timely manner.
- To ensure food and drinks ordered are delivered in a timely manner.
- To maintain the high standards of cleanliness.
- To provide and promote a welcoming, friendly, personal and professional service.
- To ensure all guest expectations are reached and always exceeded.
- Open and close areas following correct procedure forms.
- To always promote the restaurant / bar and the hotel standards
- To gain guest feedback for the restaurant / bar and the hotel and feed back to your manager
- To assist guests enter the restaurant, carrying their drinks where possible.
- To monitor the quality of food offered
- To control the security of the hotel and Report work related accidents, or other injuries immediately upon occurrence.
- Support your colleagues and assist coaching new starters through their probation periods.
- Maintain and striving to improve standards of service.
- Maintaining a fast and effective service
- Monitoring and keeping a close relationship with the kitchen to ensure guests receive their food in timely manner.
- To be able to professionally take a Food & Drinks order from guests

Benefits include:

- Company pension
- Discounted/free food
- Employee discount
- On site parking

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£11.00 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift

Ability to commute/relocate:

- Paignton, TQ4 6AT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer Service: 1 year (preferred)

Work Location: One location

Reference ID: GA