Trade Counter Assistant
5 days ago
Role: This will be a varied and at times fast moving role which will include serving existing and new clients on their busy trade counter and general telephone sales duties. The branch opening hours are Monday to Friday from 7.30am to 5.00pm and alternateSaturdays from 7.30am to 12.00 Noon.
Person: Must be reliable and punctual, be self-motivated and enthusiastic with a solid work ethic and a “can do” attitude whilst being a team player who enjoys a busy and productive working environment.
Key Responsibilities:
- Serving customers over a very busy trade counter
- Cash handling and taking card payments
- Dealing with and resolving any customer queries
- Processingorders and quotations using the company computer system
- Handling incoming telephone calls and trade counter enquiries
- Proactively making outgoing telephone calls to prospective customers
- Building, developing and managing relationships with customers
- Ensuring all records, systems and paperwork are kept up-to-date
- Communicating with other branches and departments in a professional manner
- Maintaining a good level of product knowledge
If you feel you can work well in a team, can deliver excellent customer service and are happy to develop your product knowledge in a Plumbers Merchant environment then please APPLY today
**Job Type**:
- Full-time, Permanent
**Experience**:
- Plumbers Merchant (or similar) environment or Plumbing Qualification Preferred
**Education**:
GCSE or equivalent - Required
**Location**:
- North Yorkshire (Malton/York)
Pension:
- Auto enrolment into the Company pension scheme, after a qualifying period.
References:
- A minimum of two references will be required prior to appointment.
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