Housekeeping Team Leader
6 months ago
Summary
**Welcome to Hyatt Regency Birmingham - **where we’ve considered every detail and created a place designed to energise the people within it. A place where guests can focus on the task at hand or come together to share, socialise and collaborate.
**Who are we?**
At **Hyatt Regency Birmingham** we enjoy a prime, central, location. We feature 319 luxury rooms and suites, our Aria Restaurant, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines, or our Gentleman and Scholar Pub with a stunning heated terrace which opens onto Broad Street. We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym.
Connections energise us. Encouraging them is our purpose and our passion. From new culinary options for sharing, to vibrant multi-functional spaces for coming together, to exciting, technology-enabled ways for interacting, we create experiences that our guests will remember.
At Hyatt **_‘We care for people so they can be their best’_**. This is demonstrated in our values of _Respect, Integrity, Inclusion, Empathy, Experimentation and Wellbeing_. At Hyatt Regency Birmingham our promise is to make travel free from stress and filled with success. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.
- Hyatt offers a great range of benefits, including:_
- 12 free nights per year of service across Hyatt Hotels worldwide
- Colleague and Friends & Family rates across Hyatt Hotels worldwide
- Holiday: 28 days including bank holidays (increasing to up to 33 days)
- F&B discounts of up to 50% in our Hyatt UK Restaurants & Bars
- Uniform provided and dry cleaned
- Complimentary meals on duty
- Workplace pension scheme
- Access to Wagestream financial wellbeing and an Employee Assistance Programme
- Continuous Learning & Development opportunities
- Opportunities for transfer and promotion within Global Hyatt
- Terms & Conditions apply_
**_ About the role:_**
Are you an experienced **Housekeeping Team Leader** looking for a new challenge? Then we may have a role for you
Working with our Rooms team you will assist the team to manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and heart-of-house non-kitchen areas, as well as the laundry and dry-cleaning operation (hotel linen, uniforms and guest laundry).
The Housekeeping Team Leader is a key role to the hotel achieving our KPI’s with your team directly impacting our guest experience. You will assist the Housekeeping Manager with the rota and allocation, deal with guest enquiries and ensure your Attendant’s are producing quality work. Working very closely with the Engineering team on any issues with rooms, using the system provided.
You will be expected to work 37.5 hours per week, 5 days out of 7 on a shift rota basis.
The salary associated with the role is £21,450 pro rata, per annum, plus double time for working Bank Holidays (terms apply, not applicable for substitute Bank holidays).
**Qualifications**:
**About you**
The Housekeeping Team Leader will have previous experience in a similar role within hospitality, or be an experienced Housekeeping Room Checker looking for that next challenge. You will have a keen eye for detail, be able to work around fluctuating occupancy and be very organised.
Your characteristics will be representative of our values: _Respect, Integrity, Inclusion, Empathy, Experimentation and Wellbeing._
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
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